Best AI-Powered Cloud Communication Platform Software

AI cloud communication platform software enables businesses to transform how they connect with customers and teams through intelligent automation. These platforms use artificial intelligence to unify voice, messaging, email, and video under a single interface, while offering automated routing, real-time transcription, and behavioral analytics. AI automates identity verification, two-factor authentication, and contact center workflows, ensuring seamless, secure engagement across channels. Developers can integrate communication APIs into apps and CRM systems, harnessing omnichannel reach and automated campaign management. With intelligent telephony features like smart IVR, sentiment detection, and dynamic call routing, AI cloud communication tools enhance engagement, reduce operational complexity, and help businesses deliver professional, scalable communications effortlessly. Browse top AI Cloud Communication Platform Software to connect teams smarter and faster.

Last Updated: October 01, 2025

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14 Software

Popular Picks in Cloud Communication Platform Software

OpenPhone

OpenPhone

$15 Per user

CometChat

CometChat

$109 Per month

Freshcaller

Freshcaller

$15 Per month

Twilio

Twilio

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List of Top AI Cloud Communication Platforms

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I'm looking for Cloud Communication Platform Software that is:

Communication APIs for SMS, Voice, Video & Authentication

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio

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United States

EnableX is a cutting-edge cloud communication platform designed to facilitate seamless interactions between businesses and their customers. This platform offers a comprehensive suite of communication tools, including voice, video, messaging, and conferencing capabilities, enabling organizations to engage with their audience effectively. With EnableX, users can easily integrate communication featur... Read more about EnableX

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Available

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Location

India

Telecmi is a versatile telephony software designed to enhance communication and collaboration for businesses of all sizes. This platform provides a comprehensive suite of tools for voice calls, video conferencing, and instant messaging, enabling teams to connect seamlessly from anywhere in the world. With its user-friendly interface, Telecmi allows organizations to manage communications efficientl... Read more about Telecmi

Free Trial

Available

Pricing Type

$20 Per user

Location

India

ULTATEL Cloud Business Phone System is a comprehensive cloud communication platform designed to enhance communication and collaboration for businesses of all sizes. This software provides tools for voice calling, video conferencing, messaging, and virtual meeting rooms, enabling organizations to connect seamlessly with clients and team members. With its user-friendly interface, users can easily ma... Read more about ULTATEL Cloud Business Phone System

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Available

Pricing Type

$15.95 Per user

Location

United States

Voicespin is an advanced call center software designed to enhance customer support and streamline communication for organizations. This platform provides comprehensive tools for managing inbound and outbound calls, tracking performance metrics, and improving agent productivity. With Voicespin, users can implement features such as call routing, IVR systems, and call recording, ensuring efficient cu... Read more about Voicespin

Free Trial

NA

Pricing Type

$40 Per user

Location

Ukraine

AI-powered monitoring for modern IT

Site24x7 is a comprehensive monitoring solution designed to keep a close eye on the performance of websites, servers, and applications. It provides real-time insights into various aspects of digital infrastructure, aiding businesses in maintaining optimal functionality. With an intuitive interface, Site24x7 makes monitoring simple for users of all levels of technical expertise. The platform covers... Read more about Site24x7

Free Trial

30 Days

Pricing Type

$2800 Per month

Location

United States

The ultimate integrated business phone system for sales and support teams.

Aircall is a cloud-based phone system designed for modern businesses. It offers an intuitive interface that integrates seamlessly with popular CRM and helpdesk tools. Key features include easy call routing, voicemail, call recording, and analytics for performance monitoring. Aircall also supports international calling and number porting. Its click-to-dial function simplifies outbound calling, whil... Read more about Aircall

Free Trial

Available

Pricing Type

$30 Per month

Location

United States

AI for delightful customer service

SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their a... Read more about SendBird

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Location

United States

Make and receive calls using powerful call center software connected to your favourite business tools.

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk

Free Trial

14 Days

Pricing Type

$25 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$29 Per month

Location

United States

Diabolocom is an advanced call center software designed to enhance customer service and streamline communication processes for businesses of all sizes. It offers a comprehensive platform for managing inbound and outbound calls, supporting multiple communication channels such as voice, email, chat, and social media. With Diabolocom, call centers can efficiently handle high call volumes, route calls... Read more about Diabolocom

Free Trial

NA

Pricing Type

$30 Per month

Location

France

Kixie PowerCall is an advanced auto dialer software designed to enhance sales productivity and improve customer communication. This platform provides comprehensive tools for managing calls, tracking leads, and automating outreach seamlessly. With its user-friendly interface, sales teams can easily make calls, log interactions, and monitor performance in real-time. Kixie PowerCall features robust a... Read more about Kixie PowerCall

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Location

United States

rated 4.8 of 5 Record One Video Personalize at Scale with AI Sparkles

Sendspark is an innovative video marketing software that allows businesses to create personalized video content to engage customers, build relationships, and increase conversions. With Sendspark, businesses can easily record, customize, and send video messages via email, social media, or messaging platforms. The software’s video personalization feature allows users to add customer names, company... Read more about Sendspark

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Available

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Location

United States

8x8 Cloud Communication Platform is a leading Cloud Communication Platform Software designed to provide businesses with seamless and efficient communication solutions. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring that teams can collaborate effectively from any location. 8x8 Cloud Communication Platform features intuitive interfaces that ... Read more about 8x8 Cloud Communication Platform

Free Trial

Available

Pricing Type

$0.01 Per feautre

Location

Singapore

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Frequently Asked Questions

It is a solution that combines messaging voice video and security into a unified platform powered by artificial intelligence.

It enables omnichannel engagement by unifying communication channels, automating responses, and delivering seamless interactions.

Yes, they often include AI-driven authentication, phone number verification, and two-factor authentication to enhance security.

They add APIs for messaging, voice, SMS, or video into their applications, enabling intelligent communication flows.

Absolutely, AI captures live speech and transcribes it instantly for meetings, calls, and customer interactions.

It automates call routing, sentiment detection, IVR workflows, and provides analytics to boost support efficiency.

Yes, they connect with popular CRM and helpdesk tools to streamline communication and manage customer data effectively.

It supports automated campaign creation, dynamic response flows, and analytics for messaging and chatbot interactions.

Indeed, they are designed to handle high volumes and complex workflows while maintaining performance and security.

AI cloud communication software offers smarter automation, unified channels, and enhanced insights that manual or siloed systems cannot match.