Top 10 Telephony Software Comparison – Find the Right Solution

Choosing the right Telephony Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Telephony Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Telephony Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Telephony Software

Product
Google Voice

Google Voice
Grasshopper

Grasshopper
RingCentral Contact Center

RingCentral Contact Center
Vonage Contact Center

Vonage Contact Center
Dialpad

Dialpad
3CX

3CX
Phone.com

Phone.com
Aircall

Aircall
CloudTalk

CloudTalk
Ooma Office

Ooma Office
Review & Ratings

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Google Voice is a versatile telephony software that provides users... Read more about Google Voice

Sound more professional and stay connected to your customers with... Read more about Grasshopper

RingCentral Contact Center is a cloud-based communication solution designed for... Read more about RingCentral Contact Center

The Vonage Contact Center is an innovative cloud-based communication solution... Read more about Vonage Contact Center

Dialpad is an innovative predictive dialer software designed to enhance... Read more about Dialpad

3CX is a versatile, software-based PBX (Private Branch Exchange) solution... Read more about 3CX

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software... Read more about Phone.com

Aircall is a cloud-based phone system designed for modern businesses.... Read more about Aircall

CloudTalk is a cloud-based call center software designed for modern... Read more about CloudTalk

Ooma Office is a cloud-based business phone system designed to... Read more about Ooma Office

Free Trial

NA

Available

14 Days

NA

Available

More than 30 days

NA

Available

14 Days

Available

Starting Price

$10 Per User

$14 Per Month

$9.99 Per Month

NA

$15 Per User

$195 Per Month

$9.99 Per Feature

$30 Per Month

$25 Per Month

$19.95 Per User

Features
Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • On-Premise
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
  • Web-Based
  • Windows
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
Pricing Model
  • Per User
  • Per Feature
  • Per User
  • Contact Vendor
  • Per User
  • Flat Rate
  • Per Feature
  • Usage Based
  • Per User
  • Per User
Support
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • FAQs/Forum
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business

FAQs About Telephony Software Comparison

With so many Telephony Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Google Voice and 3CX (basic features remain free for life)
  • Free Trial offerings such as Grasshopper, RingCentral Contact Center, Dialpad, 3CX, Aircall, CloudTalk and Ooma Office (test premium features before committing)

These budget-friendly Telephony Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, Google Voice, Grasshopper, RingCentral Contact Center, Vonage Contact Center, Dialpad, 3CX, Phone.com, Aircall, CloudTalk and Ooma Office are popular picks in the Telephony Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like Grasshopper, RingCentral Contact Center, Vonage Contact Center, 3CX, Aircall and CloudTalk in the Telephony Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Telephony Software solutions—such as Google Voice, Grasshopper, RingCentral Contact Center, Dialpad, 3CX, Aircall, CloudTalk and Ooma Office—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.