Vaani is a powerful call center software designed to support high-volume call centers with advanced features that streamline customer communication. Offering a range of functionalities, including call routing, predictive dialing, CRM integration, and real-time analytics, Vaani optimizes the efficiency of customer service teams. The software enhances the agent experience with a user-friendly interface, allowing quick access to customer information and a smooth call flow process. Vaani’s analytical tools provide managers with insights into call metrics, helping them to identify trends, manage resources effectively, and improve service quality. Ideal for call centers of any size, Vaani enables teams to maintain high customer satisfaction through its robust, customizable tools and responsive support.
Eureka Digitisation and Automation Services
India
Email
Call Recording
