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Umbler Talk Overview

Umbler Talk is a customer communications management software designed to streamline and enhance business interactions with clients across multiple channels. Ideal for businesses that rely on consistent customer engagement, Umbler Talk supports email, SMS, and live chat communication, enabling quick and effective responses to customer inquiries. The software provides a unified inbox, allowing support teams to manage all interactions in one place, reducing response times and improving service quality. Umbler Talk also offers automation features for sending personalized messages, follow-ups, and reminders, creating a seamless communication experience for customers. The platform’s analytics offer insights into customer satisfaction, response times, and engagement levels, helping businesses refine their communication strategies. By centralizing communication channels and improving response efficiency, Umbler Talk enables businesses to build stronger relationships, increase customer satisfaction, and enhance brand loyalty.

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Contact Details

  • Vendor Name UMBLER INTERNET
  • Founded
  • Location Brazil

Support

  • Email Email
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Umbler Talk Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Automated Publishing
  • Arrow Icon Campaign Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Tagging
  • Arrow Icon Contact Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Performance Metrics
  • Arrow Icon Campaign Planning
  • Arrow Icon Multi-Campaign
  • Arrow Icon Content Management
  • Arrow Icon Social Promotion
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Image Library
  • Arrow Icon Post Scheduling
  • Arrow Icon Email Marketing
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Management
  • Arrow Icon Content Library
  • Arrow Icon AB Testing
  • Arrow Icon Multi-Account Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Customer Segmentation
  • Arrow Icon Keyword Filtering
  • Arrow Icon Automated Scheduling
  • Arrow Icon Click Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Email Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Lead Qualification
  • Arrow Icon Lead Management
  • Arrow Icon Task Management
  • Arrow Icon Performance Management
  • Arrow Icon Data Management
  • Arrow Icon Contact Management
  • Arrow Icon Meeting Management
  • Arrow Icon Call Recording
  • Arrow Icon Lead Distribution
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Auto-Dialer
  • Arrow Icon Calendar Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reminders
  • Arrow Icon Call List Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Deal Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Customer Support
  • Arrow Icon Lead Nurturing
  • Arrow Icon Activity Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Brand Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Customer Engagement
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Social Promotion
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Tagging
  • Arrow Icon Communication Management
  • Arrow Icon Audience Targeting
  • Arrow Icon Marketing Automation
  • Arrow Icon Calendar Management
  • Arrow Icon Content Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Task Management
  • Arrow Icon Customer Database
  • Arrow Icon Social Media Integration
  • Arrow Icon Live Chat
  • Arrow Icon Email Tracking
  • Arrow Icon CRM
  • Arrow Icon Customer Social Profiles
  • Arrow Icon Collaboration Tools
  • Arrow Icon Engagement Tracking
  • Arrow Icon AI/Machine Learning
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Sales Activity Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Scheduling
  • Arrow Icon Conversation Intelligence
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Engagement
  • Arrow Icon Predictive Analytics
  • Arrow Icon Data Entry
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Meeting Management
  • Arrow Icon CRM
  • Arrow Icon Customer Engagement
  • Arrow Icon AI Writing Assistant
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Communication Management
  • Arrow Icon Campaign Management
  • Arrow Icon Calendar Management
  • Arrow Icon Prospecting Tools
  • Arrow Icon Content Management
  • Arrow Icon Performance Management
  • Arrow Icon Workflow Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Business Process Automation
  • Arrow Icon Lead Generation
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Strategic Planning

Umbler Talk Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Umbler Talk FAQs

Umbler Talk is a customer communications management software designed to streamline and enhance business interactions with clients across multiple channels. Ideal for businesses that rely on consistent customer engagement, Umbler Talk supports email, SMS, and live chat communication, enabling quick and effective responses to customer inquiries. The software provides a unified inbox, allowing support teams to manage all interactions in one place, reducing response times and improving service quality. Umbler Talk also offers automation features for sending personalized messages, follow-ups, and reminders, creating a seamless communication experience for customers. The platform’s analytics offer insights into customer satisfaction, response times, and engagement levels, helping businesses refine their communication strategies. By centralizing communication channels and improving response efficiency, Umbler Talk enables businesses to build stronger relationships, increase customer satisfaction, and enhance brand loyalty.

  • No, Umbler Talk does not offer a free version.

  • Yes, Umbler Talk offers a free trial.

  • No, Credit Card details are not required for the Umbler Talk trial.

  • No, Umbler Talk does not offer an API.

  • Umbler Talk offers support with the following options:
    • Email , Knowledge Base , FAQs/Forum

  • Umbler Talk offers training with the following options:
    • Videos

  • Umbler Talk supports the following languages:
    • English

  • Following are the typical users of the Umbler Talk:
    • Self-Employed , Small-Business , Midsize-Business

  • Umbler Talk supports the following deployment:
    • Cloud Hosted

  • Umbler Talk supports the following devices and operating systems:
    • Web-Based