Saysimple Overview

Saysimple is a versatile live chat software that enables businesses to enhance customer engagement and support through real-time communication. This platform provides an intuitive interface for chat agents to interact with website visitors, answer inquiries, and resolve issues promptly. Users can customize chat widgets to match their brand identity and create automated greetings to enhance visitor engagement. Saysimple integrates seamlessly with CRM systems, allowing agents to access customer information quickly and personalize their interactions. The software also features analytics tools that track chat performance metrics, enabling organizations to measure customer satisfaction and agent efficiency. With a mobile app for on-the-go access, Saysimple ensures that support teams can assist customers anytime, anywhere. By implementing Saysimple, businesses can improve customer satisfaction, reduce response times, and foster stronger relationships with their audience.

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Saysimple Screenshot & Video

Contact Details

  • Vendor Name SaySimple
  • Founded 2014
  • Location Netherlands

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Dutch, English, Spanish


Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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Saysimple Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon File Sharing
  • Arrow Icon Document Management
  • Arrow Icon Meeting Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Real-Time Chat
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Content Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Real Time Updates
  • Arrow Icon Reminders
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Audio Calls
  • Arrow Icon Task Management
  • Arrow Icon Calendar Management
  • Arrow Icon Contact Management
  • Arrow Icon Project Management
  • Arrow Icon File Management
  • Arrow Icon Email Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Saysimple Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$15 Per User

Saysimple FAQs

Saysimple is a versatile live chat software that enables businesses to enhance customer engagement and support through real-time communication. This platform provides an intuitive interface for chat agents to interact with website visitors, answer inquiries, and resolve issues promptly. Users can customize chat widgets to match their brand identity and create automated greetings to enhance visitor engagement. Saysimple integrates seamlessly with CRM systems, allowing agents to access customer information quickly and personalize their interactions. The software also features analytics tools that track chat performance metrics, enabling organizations to measure customer satisfaction and agent efficiency. With a mobile app for on-the-go access, Saysimple ensures that support teams can assist customers anytime, anywhere. By implementing Saysimple, businesses can improve customer satisfaction, reduce response times, and foster stronger relationships with their audience.

  • No, Saysimple does not offer a free version.

  • Yes, Saysimple offers a free trial.

  • No, Credit Card details are not required for the Saysimple trial.

  • Saysimple offers the following pricing plans & packages:

    Basic

    $15 Per User

  • Saysimple supports the following payment frequencies:

    • Monthly Subscription

  • No, Saysimple does not offer an API.

  • Saysimple offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Saysimple offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Saysimple supports the following languages:
    • English , Dutch , Spanish

  • Following are the typical users of the Saysimple:
    • Self-Employed , Small-Business , Midsize-Business

  • Saysimple supports the following deployment:
    • Cloud Hosted

  • Saysimple supports the following devices and operating systems:
    • Web-Based