Primo Dialler is an advanced auto-dialer software designed to enhance call center efficiency by automating the dialing process and improving agent productivity. The platform allows call centers to manage high volumes of outbound calls, reducing wait times and increasing the number of connections made. Primo Dialler’s predictive dialing feature ensures that calls are made based on agent availability, maximizing efficiency and minimizing downtime. The software also includes call recording, call tracking, and reporting tools, providing insights into agent performance, call outcomes, and campaign success. With its cloud-based infrastructure, Primo Dialler helps call centers streamline operations, improve customer engagement, and increase overall call throughput.
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