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OXON Overview

OXON is a comprehensive call center software designed to optimize customer interactions and improve service efficiency. This platform offers a suite of tools for managing inbound and outbound calls, including automatic call distribution, call recording, and real-time analytics. With its intuitive interface, OXON enables agents to handle calls effectively, ensuring a seamless customer experience. The software also integrates with customer relationship management (CRM) systems, providing agents with essential customer information at their fingertips. By leveraging OXON's advanced reporting capabilities, call center managers can identify trends, monitor performance, and implement strategies to enhance service quality. Overall, OXON empowers organizations to deliver exceptional customer support while maximizing operational efficiency.

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OXON Screenshot & Video

Contact Details

  • Vendor Name OXON Tech
  • Founded
  • Location Lithuania

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Logistics & Supply Chain, Retail, Staffing & Recruiting, Telecommunications

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OXON Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Employee Scheduling
  • Arrow Icon Labor Forecasting
  • Arrow Icon Performance Metrics
  • Arrow Icon Productivity Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Agent Interface
  • Arrow Icon Call Recording
  • Arrow Icon Compliance Management
  • Arrow Icon Customer Experience Management
  • Arrow Icon Queue Management
  • Arrow Icon Employee Coaching Tools
  • Arrow Icon Quality Management
  • Arrow Icon Leave Tracking
  • Arrow Icon Call Monitoring
  • Arrow Icon For Call Centers
  • Arrow Icon Intraday Management
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

OXON Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$39 Per Feature

Top OXON Alternatives

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OXON FAQs

OXON is a comprehensive call center software designed to optimize customer interactions and improve service efficiency. This platform offers a suite of tools for managing inbound and outbound calls, including automatic call distribution, call recording, and real-time analytics. With its intuitive interface, OXON enables agents to handle calls effectively, ensuring a seamless customer experience. The software also integrates with customer relationship management (CRM) systems, providing agents with essential customer information at their fingertips. By leveraging OXON's advanced reporting capabilities, call center managers can identify trends, monitor performance, and implement strategies to enhance service quality. Overall, OXON empowers organizations to deliver exceptional customer support while maximizing operational efficiency.

  • Yes, OXON offers a free version.

  • Yes, OXON offers a free trial.

  • No, Credit Card details are not required for the OXON trial.

  • OXON offers the following pricing plans & packages:

    Basic

    $39 Per Feature

  • OXON supports the following payment frequencies:

    • Monthly Subscription

  • No, OXON does not offer an API.

  • OXON offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • OXON offers training with the following options:
    • Live Online , Webinar

  • OXON supports the following languages:
    • English

  • Following are the typical users of the OXON:
    • Self-Employed , Small-Business , Midsize-Business

  • OXON supports the following deployment:
    • Cloud Hosted

  • OXON supports the following devices and operating systems:
    • Web-Based

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