Does NFON offer a free version?

No, NFON does not offer a free version.

Are Credit Card details required for the NFON trial?

No, Credit Card details are not required for the NFON trial.

What are the pricing plans & packages of NFON?

NFON offers the following pricing plans and packages: - $0 .

What payment frequencies does NFON offer?

NFON supports the following payment frequencies: Monthly Subscription

Does NFON offer an API?

No, NFON does not offer an API.

What type of support options does NFON offer?

NFON offers support with the following options: 24x7 Support, Email, Phone, Knowledge Base, FAQs/Forum

What type of training options does NFON offer?

NFON offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does NFON support?

NFON supports the following languages: English

Typical users of NFON include: Self-Employed, Small-Business, Midsize-Business

What deployment options does NFON support?

NFON supports the following deployment options: Cloud Hosted

What devices and operating systems does NFON support?

NFON supports the following devices and operating systems: Web-Based, iPhone, Android

NFON Reviews Sep 2025: Pricing & Features

NFON Overview

NFON is a cutting-edge call center software designed to enhance customer service operations and improve communication efficiency. This platform offers a suite of features including call routing, analytics, and interactive voice response (IVR) systems, enabling businesses to manage incoming calls effectively. With NFON, teams can monitor call performance in real-time, ensuring optimal response times and customer satisfaction. The software integrates seamlessly with CRM systems, providing agents with access to customer information during interactions, enhancing personalization and service quality. Its cloud-based architecture allows for scalability and flexibility, accommodating the needs of businesses as they grow. By adopting NFON, organizations can optimize their call center operations, improve customer experiences, and drive loyalty through exceptional service.

Contact Details

NFON
2007
Germany

Support

24x7 Support
Email
Phone
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Facilities & Services, Information Services, Law Practice

NFON Features

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Mobility Software

Access Controls/Permissions
Offline Access
Document Storage
Mobile Access
App Management
Activity Dashboard
Compliance Management
Audit Management
Policy Management
Mobile App
Remote Access/Control
Authentication
GPS
Push Notifications
Usage Tracking/Analytics
Backup and Recovery
Automatic User/Device Recognition
Password Management
Performance Monitoring
Data Security
Mobile Content Management
Device Enrollment
Wireless Internet Access
Asset Tracking
Wireless Troubleshooting

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Fax Server Software

FoIP
Delivery Tracking
Archiving & Retention
Email to Fax
Whitelisting/Blacklisting
Fax to Email

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Video Conferencing Software

Presentation Streaming
Auto Framing
Private Chat
Two Way Audio & Video
File Sharing
Screen Sharing
Real-Time Chat
Recording
Polls/Voting
Mobile Access
User Profiles
Automatic Transcription

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

Web Conferencing Software

Two Way Audio & Video
HD Audio/Video
Mobile Access
Electronic Hand Raising
Meeting Management
Automatic Transcription
Collaboration Tools
Presentation Tools
Screen Sharing
Recording
Real-Time Chat
Private Chat
File Sharing
Presentation Streaming
Host Controls
Video Conferencing

NFON Pricing

Pricing Type

Per User

Preferred Currency

EUR (€)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

NFON FAQs

No, NFON does not offer a free version.

Yes, NFON offers a free trial.

No, Credit Card details are not required for the NFON trial.

NFON supports the following payment frequencies:
- Monthly Subscription

No, NFON does not offer an API.

NFON offers support with the following options:
- 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

NFON offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

NFON supports the following languages:
- English

Following are the typical users of the NFON:
- Self-Employed , Small-Business , Midsize-Business

NFON supports the following deployment:
- Cloud Hosted

NFON supports the following devices and operating systems:
- Web-Based , iPhone , Android

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NFON Claim

NFON Overview