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Natterbox Overview

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, Natterbox empowers call centers to improve efficiency and enhance customer satisfaction. The software supports various communication channels, including voice, email, and chat, ensuring that customers can reach out through their preferred medium. Additionally, Natterbox’s analytics tools provide insights into call performance and customer behavior, helping organizations identify areas for improvement. By leveraging technology, Natterbox enables businesses to optimize their call center operations and deliver exceptional customer experiences.

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Contact Details

  • Vendor Name Natterbox
  • Founded 2009
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Financial Services, Food Production, Health, Machinery, Non-profit Organization Management

Natterbox Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Employee Directory
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Transfer
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Logging
  • Arrow Icon Mobile Access
  • Arrow Icon Call Routing
  • Arrow Icon Virtual Call Center
  • Arrow Icon Video Conferencing
  • Arrow Icon Queue Management
  • Arrow Icon Automated Attendant
  • Arrow Icon PBX
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Call Routing
  • Arrow Icon Call Reporting
  • Arrow Icon Conferencing
  • Arrow Icon Virtual Extensions
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Tracking
  • Arrow Icon SIP Trunking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Call Transfer
  • Arrow Icon Ring Groups
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Queue Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Fax Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Communication Management
  • Arrow Icon Call List Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Call Recording
  • Arrow Icon Call Disposition
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Monitoring
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

Natterbox Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$52 Per User

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Natterbox FAQs

Natterbox is a cutting-edge call center software designed to enhance communication and streamline operations for businesses of all sizes. This innovative platform integrates seamlessly with existing CRM systems, providing agents with a unified view of customer interactions and enabling personalized service. With features like intelligent call routing, automated responses, and real-time reporting, Natterbox empowers call centers to improve efficiency and enhance customer satisfaction. The software supports various communication channels, including voice, email, and chat, ensuring that customers can reach out through their preferred medium. Additionally, Natterbox’s analytics tools provide insights into call performance and customer behavior, helping organizations identify areas for improvement. By leveraging technology, Natterbox enables businesses to optimize their call center operations and deliver exceptional customer experiences.

  • No, Natterbox does not offer a free version.

  • Yes, Natterbox offers a free trial.

  • No, Credit Card details are not required for the Natterbox trial.

  • Natterbox offers the following pricing plans & packages:

    Basic

    $52 Per User

  • Natterbox supports the following payment frequencies:

    • Monthly Subscription

  • No, Natterbox does not offer an API.

  • Natterbox offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Natterbox offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Natterbox supports the following languages:
    • English

  • Following are the typical users of the Natterbox:
    • Self-Employed , Small-Business , Midsize-Business

  • Natterbox supports the following deployment:
    • Cloud Hosted

  • Natterbox supports the following devices and operating systems:
    • Web-Based

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