Why SoftwareWorld Chooses MightyCall:

“SoftwareWorld selected MightyCall based on its user-friendly interface, robust feature set, and exceptional customer support. Users praised its seamless call management, virtual phone system capabilities, and affordability, making it ideal for small to medium-sized businesses. The platform's reliability and ease of integration with other tools further contributed to its high ratings and positive user reviews.”

Highly Recommended

MightyCall Overview

MightyCall is a specialized call center software designed to streamline communication and enhance customer support for businesses. This platform provides comprehensive tools for managing inbound and outbound calls, tracking customer interactions, and analyzing call center performance effectively. With its user-friendly interface, managers can monitor call queues, assign tasks to agents, and generate detailed reports on operational metrics in real-time. MightyCall features robust analytics capabilities that provide insights into call volumes, agent productivity, and customer satisfaction, enabling organizations to make informed decisions about their support strategies. Additionally, the software supports integration with CRM systems, facilitating seamless communication across departments. By leveraging MightyCall, businesses can improve their call center operations, enhance customer experiences, and ultimately drive growth. This software is essential for any organization aiming to provide exceptional customer service.

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MightyCall Screenshot & Video

Contact Details

  • Vendor Name CallCurrent
  • Founded 2012
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Architecture & Planning, Leisure & Travel, Mental Health Care, Non-profit Organization Management, Retail, Travel & Tourism

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MightyCall Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Employee Directory
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Transfer
  • Arrow Icon Call Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Logging
  • Arrow Icon Mobile Access
  • Arrow Icon Call Routing
  • Arrow Icon Virtual Call Center
  • Arrow Icon Video Conferencing
  • Arrow Icon Queue Management
  • Arrow Icon Automated Attendant
  • Arrow Icon PBX
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Call Routing
  • Arrow Icon Call Reporting
  • Arrow Icon Conferencing
  • Arrow Icon Virtual Extensions
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Tracking
  • Arrow Icon SIP Trunking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Call Transfer
  • Arrow Icon Ring Groups
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Queue Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Fax Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Communication Management
  • Arrow Icon Call List Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Call Recording
  • Arrow Icon Call Disposition
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Monitoring
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Screening
  • Arrow Icon Caller ID
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon SIP Trunking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Recording
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Auto-Dialer
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Mobile Access
  • Arrow Icon Voice Mail
  • Arrow Icon Call Tracking

MightyCall Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Core

$15 Per User

Pro

$23 Per Month

Power

$30 Per Month

MightyCall FAQs

MightyCall is a specialized call center software designed to streamline communication and enhance customer support for businesses. This platform provides comprehensive tools for managing inbound and outbound calls, tracking customer interactions, and analyzing call center performance effectively. With its user-friendly interface, managers can monitor call queues, assign tasks to agents, and generate detailed reports on operational metrics in real-time. MightyCall features robust analytics capabilities that provide insights into call volumes, agent productivity, and customer satisfaction, enabling organizations to make informed decisions about their support strategies. Additionally, the software supports integration with CRM systems, facilitating seamless communication across departments. By leveraging MightyCall, businesses can improve their call center operations, enhance customer experiences, and ultimately drive growth. This software is essential for any organization aiming to provide exceptional customer service.

  • No, MightyCall does not offer a free version.

  • Yes, MightyCall offers a free trial.

  • No, Credit Card details are not required for the MightyCall trial.

  • MightyCall offers the following pricing plans & packages:

    Core

    $15 Per User

    Pro

    $23 Per Month

    Power

    $30 Per Month

  • MightyCall supports the following payment frequencies:

    • Monthly Subscription

  • No, MightyCall does not offer an API.

  • MightyCall offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • MightyCall offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • MightyCall supports the following languages:
    • English

  • Following are the typical users of the MightyCall:
    • Self-Employed , Small-Business , Midsize-Business

  • MightyCall supports the following deployment:
    • Cloud Hosted

  • MightyCall supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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