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Merchant Centric Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insights into customer feedback. Merchant Centric enables businesses to automate review requests, ensuring a steady stream of feedback that can be leveraged for marketing purposes. The software also offers analytics features that help organizations assess their reputation and develop strategies for improvement. By effectively managing customer reviews, Merchant Centric empowers businesses to enhance their online presence, build trust with potential customers, and drive sales growth.

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Contact Details

  • Vendor Name Merchant Centric
  • Founded 2013
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Mac Mac

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Merchant Centric Features

  • Arrow Icon Scorecards
  • Arrow Icon Visual Analytics
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Trend Analysis
  • Arrow Icon Budgeting/Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Progress Tracking
  • Arrow Icon Predictive Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Financial Management
  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Strategic Planning
  • Arrow Icon Goal Setting/Tracking
  • Arrow Icon Data Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Data Extraction
  • Arrow Icon KPI Monitoring
  • Arrow Icon Benchmarking
  • Arrow Icon Activity Planning
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Change Management
  • Arrow Icon Fulfillment Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Visual Analytics
  • Arrow Icon Commenting/Notes
  • Arrow Icon Image Editing
  • Arrow Icon Campaign Management
  • Arrow Icon Metadata Management
  • Arrow Icon Digital Asset Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Version Control
  • Arrow Icon Search/Filter
  • Arrow Icon Approval Process Control
  • Arrow Icon Template Management
  • Arrow Icon Artwork Management
  • Arrow Icon Content Library
  • Arrow Icon Document Storage
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Brand Guidelines
  • Arrow Icon Image Library
  • Arrow Icon File Management
  • Arrow Icon Social Engagement
  • Arrow Icon Advocate Management
  • Arrow Icon Community Management
  • Arrow Icon Gamification
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Communication Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Rewards Program
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Referral Tracking
  • Arrow Icon Member Portal
  • Arrow Icon Social Promotion
  • Arrow Icon Gift Card Management
  • Arrow Icon Loyalty Program
  • Arrow Icon Customer Activity Tracking
  • Arrow Icon Customer Surveys
  • Arrow Icon Loyalty Cards
  • Arrow Icon Rewards Management
  • Arrow Icon CRM
  • Arrow Icon Engagement Tracking
  • Arrow Icon Membership Management
  • Arrow Icon Promotions Management
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Gamification
  • Arrow Icon eCommerce Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Management
  • Arrow Icon Reference Usage Tracking
  • Arrow Icon Lead Management
  • Arrow Icon Contact Management
  • Arrow Icon Program Notices
  • Arrow Icon Customer Segmentation
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Search/Filter
  • Arrow Icon CRM
  • Arrow Icon Nomination Tracking
  • Arrow Icon Customer Database
  • Arrow Icon Rewards Management
  • Arrow Icon Lead Capture
  • Arrow Icon Reference Request Automation
  • Arrow Icon ROI Tracking
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Tagging
  • Arrow Icon Image Library
  • Arrow Icon Customer Engagement
  • Arrow Icon @mentions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Keyword Tracking
  • Arrow Icon Brand Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Automated Publishing
  • Arrow Icon Multi-Account Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Campaign Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Collaboration Tools
  • Arrow Icon Calendar Management

Merchant Centric Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Top Merchant Centric Alternatives

View all Merchant Centric Alternatives

Trustpilot

XM for Customer Experience

Yotpo

ReviewTrackers

Merchant Centric FAQs

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insights into customer feedback. Merchant Centric enables businesses to automate review requests, ensuring a steady stream of feedback that can be leveraged for marketing purposes. The software also offers analytics features that help organizations assess their reputation and develop strategies for improvement. By effectively managing customer reviews, Merchant Centric empowers businesses to enhance their online presence, build trust with potential customers, and drive sales growth.

  • No, Merchant Centric does not offer a free version.

  • Yes, Merchant Centric offers a free trial.

  • No, Credit Card details are not required for the Merchant Centric trial.

  • Merchant Centric supports the following payment frequencies:

    • Monthly Subscription

  • No, Merchant Centric does not offer an API.

  • Merchant Centric offers support with the following options:
    • Email , Phone

  • Merchant Centric offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Merchant Centric supports the following languages:
    • English

  • Following are the typical users of the Merchant Centric:
    • Self-Employed , Small-Business , Midsize-Business

  • Merchant Centric supports the following deployment:
    • Cloud Hosted

  • Merchant Centric supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac

Merchant Centric Comparisons

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