Does InGenius offer a free version?

No, InGenius does not offer a free version.

Does InGenius offer a free trial?

Yes, InGenius offers a free trial.

Are Credit Card details required for the InGenius trial?

No, Credit Card details are not required for the InGenius trial.

What are the pricing plans & packages of InGenius?

InGenius offers the following pricing plans and packages: Basic - $32 (Per Feature) .

What payment frequencies does InGenius offer?

InGenius supports the following payment frequencies: Monthly Subscription

Does InGenius offer an API?

No, InGenius does not offer an API.

What type of support options does InGenius offer?

InGenius offers support with the following options: 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does InGenius offer?

InGenius offers training with the following options: Live Online, Webinar, Documentation, Videos

What different languages does InGenius support?

InGenius supports the following languages: English

Typical users of InGenius include: Self-Employed, Small-Business, Midsize-Business

What deployment options does InGenius support?

InGenius supports the following deployment options: Cloud Hosted, Deployment Type

What devices and operating systems does InGenius support?

InGenius supports the following devices and operating systems: Web-Based, Windows, Linux

InGenius Reviews Sep 2025: Pricing & Features

InGenius Overview

InGenius is a robust customer service software designed to enhance communication between businesses and customers. It integrates seamlessly with existing CRM systems, allowing customer service teams to manage interactions through phone, email, and chat more efficiently. InGenius provides features like click-to-call, automated logging, and screen pop-ups to improve productivity and reduce response times. By centralizing customer information, agents can quickly access previous interactions and deliver personalized service. InGenius is ideal for companies looking to streamline their support processes, increase customer satisfaction, and ultimately boost customer retention rates. It’s a user-friendly solution, highly configurable to fit various business needs, and supports multiple communication channels for a cohesive customer service experience.

Upland Software
2004
United States

Support

24x7 Support
Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
On-Premise
Web-Based
Windows
Linux

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Computer Software, Higher Education, Non-profit Organization Management, Sports

InGenius Features

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Contact Management Software

Search/Filter
Pipeline Management
Social Media Integration
Data Import/Export
Prospecting Tools
Task Management
Customer Database
Campaign Management
Lead Nurturing
Segmentation
Email Management
CRM
Sales Forecasting
Contact Management
Calendar Management
Document Storage
Drag & Drop
Collaboration Tools
Lead Management
Sales Pipeline Management
Lead Distribution
Email Marketing
Opportunity Management
Data Synchronization
Interaction Tracking
Lead Capture

Inside Sales Software

Lead Capture
Email Management
Call Monitoring
Automatic Call Distribution
Lead Qualification
Lead Management
Task Management
Performance Management
Data Management
Contact Management
Meeting Management
Call Recording
Lead Distribution
CRM
Interaction Tracking
Auto-Dialer
Calendar Management
Chat/Messaging
Reminders
Call List Management
Multi-Channel Communication
Deal Management
Sales Pipeline Management

Auto Dialer Software

Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Sales Enablement Software

Goal Management
Contact Management
Workflow Management
Lead Qualification
Lead Management
Engagement Tracking
Alerts/Notifications
Meeting Management
Collaboration Tools
Sales Onboarding & Training
Activity Tracking
Performance Management
Reporting & Statistics
Customizable Branding
Campaign Management
Document Management

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

InGenius Pricing

Pricing Type

Per Feature

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$32 Per Feature

InGenius FAQs

No, InGenius does not offer a free version.

Yes, InGenius offers a free trial.

No, Credit Card details are not required for the InGenius trial.

InGenius offers the following pricing plans & packages:

Basic

$32 Per Feature

InGenius supports the following payment frequencies:
- Monthly Subscription

No, InGenius does not offer an API.

InGenius offers support with the following options:
- 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

InGenius offers training with the following options:
- Live Online , Webinar , Documentation , Videos

InGenius supports the following languages:
- English

Following are the typical users of the InGenius:
- Self-Employed , Small-Business , Midsize-Business

InGenius supports the following deployment:
- Cloud Hosted , On-Premise

InGenius supports the following devices and operating systems:
- Web-Based , Windows , Linux

InGenius Claim

InGenius Overview