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Hipporello Service Desk Overview

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture important information from customers or employees. The software integrates seamlessly with service desk systems, automating ticket creation, routing, and tracking. Hipporello also features advanced reporting and analytics tools that help businesses identify common issues, measure service performance, and improve response times. Whether for small teams or large enterprises, Hipporello Service Desk helps businesses enhance service delivery, improve customer satisfaction, and reduce manual administrative work by automating form processing.

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Hipporello Service Desk Screenshot & Video

Contact Details

  • Vendor Name Hipporello
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Biotechnology, Computer Software, Consumer Goods, Hospitality, Human Resources

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Hipporello Service Desk Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Assignment Management
  • Arrow Icon Bug/Issue Capture
  • Arrow Icon Bug Tracking
  • Arrow Icon Project Management
  • Arrow Icon Feedback Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Activity Tracking
  • Arrow Icon Issue Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Task Scheduling
  • Arrow Icon Ticket Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Project Planning
  • Arrow Icon Backlog Management
  • Arrow Icon Status Tracking
  • Arrow Icon Audit Trail
  • Arrow Icon Collaboration Tools
  • Arrow Icon Commenting/Notes
  • Arrow Icon Multiple Projects
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Template Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Drag & Drop
  • Arrow Icon Conditional Logic
  • Arrow Icon Electronic Signature
  • Arrow Icon Forms Creation & Design
  • Arrow Icon Customizable Templates
  • Arrow Icon Offline Access
  • Arrow Icon Archiving & Retention
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Version Control
  • Arrow Icon Forms Management
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Full Text Search
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon File Storage
  • Arrow Icon Customizable Forms
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Customer Data Management
  • Arrow Icon Ticket Brokering
  • Arrow Icon Mobile Ticketing
  • Arrow Icon Website Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Concessions Management
  • Arrow Icon Onsite Ticketing
  • Arrow Icon Promotions Management
  • Arrow Icon Employee Management
  • Arrow Icon Reserved Seating
  • Arrow Icon Season Tickets
  • Arrow Icon Online Ticketing
  • Arrow Icon Print-at-Home
  • Arrow Icon Event Scheduling
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Hipporello Service Desk Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Premium

$10 Per User

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Hipporello Service Desk FAQs

Hipporello Service Desk is a forms automation software that helps organizations streamline their customer service operations. The platform enables businesses to create customizable forms for various service requests, including IT support, HR inquiries, or customer feedback. With its drag-and-drop form builder, Hipporello allows users to design and deploy forms quickly, making it easier to capture important information from customers or employees. The software integrates seamlessly with service desk systems, automating ticket creation, routing, and tracking. Hipporello also features advanced reporting and analytics tools that help businesses identify common issues, measure service performance, and improve response times. Whether for small teams or large enterprises, Hipporello Service Desk helps businesses enhance service delivery, improve customer satisfaction, and reduce manual administrative work by automating form processing.

  • Yes, Hipporello Service Desk offers a free version.

  • Yes, Hipporello Service Desk offers a free trial.

  • No, Credit Card details are not required for the Hipporello Service Desk trial.

  • Hipporello Service Desk offers the following pricing plans & packages:

    Premium

    $10 Per User

  • Hipporello Service Desk supports the following payment frequencies:

    • Monthly Subscription

  • No, Hipporello Service Desk does not offer an API.

  • Hipporello Service Desk offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base , FAQs/Forum

  • Hipporello Service Desk offers training with the following options:
    • In-person , Documentation , Videos

  • Hipporello Service Desk supports the following languages:
    • English

  • Following are the typical users of the Hipporello Service Desk:
    • Self-Employed , Small-Business , Midsize-Business

  • Hipporello Service Desk supports the following deployment:
    • Cloud Hosted

  • Hipporello Service Desk supports the following devices and operating systems:
    • Web-Based

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