DeepConverse Overview

Live Chat SoftwareDeepConverse is a state-of-the-art live chat software designed to enhance customer service by enabling businesses to engage with customers in real-time. It offers a seamless communication channel for businesses to address customer inquiries, resolve issues, and provide support directly through their website or mobile app. DeepConverse integrates AI-driven chatbots that handle common customer queries and tasks, allowing human agents to focus on more complex issues. The software includes features like automatic message routing, real-time chat monitoring, and advanced analytics, helping businesses improve response times and customer satisfaction. Additionally, DeepConverse offers detailed reporting tools that allow companies to track customer interactions, identify patterns, and optimize their service strategies. Its easy-to-use interface and customizable workflows ensure that it can be adapted to any industry, from e-commerce to tech support. By improving communication, reducing wait times, and enhancing overall customer experience, DeepConverse helps businesses build stronger relationships with their customers.

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Contact Details

  • Vendor Name DeepConverse
  • Founded
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services

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DeepConverse Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

DeepConverse Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

DeepConverse FAQs

Live Chat SoftwareDeepConverse is a state-of-the-art live chat software designed to enhance customer service by enabling businesses to engage with customers in real-time. It offers a seamless communication channel for businesses to address customer inquiries, resolve issues, and provide support directly through their website or mobile app. DeepConverse integrates AI-driven chatbots that handle common customer queries and tasks, allowing human agents to focus on more complex issues. The software includes features like automatic message routing, real-time chat monitoring, and advanced analytics, helping businesses improve response times and customer satisfaction. Additionally, DeepConverse offers detailed reporting tools that allow companies to track customer interactions, identify patterns, and optimize their service strategies. Its easy-to-use interface and customizable workflows ensure that it can be adapted to any industry, from e-commerce to tech support. By improving communication, reducing wait times, and enhancing overall customer experience, DeepConverse helps businesses build stronger relationships with their customers.

  • No, DeepConverse does not offer a free version.

  • Yes, DeepConverse offers a free trial.

  • No, Credit Card details are not required for the DeepConverse trial.

  • No, DeepConverse does not offer an API.

  • DeepConverse offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • DeepConverse offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • DeepConverse supports the following languages:
    • English

  • Following are the typical users of the DeepConverse:
    • Self-Employed , Small-Business , Midsize-Business

  • DeepConverse supports the following deployment:
    • Cloud Hosted

  • DeepConverse supports the following devices and operating systems:
    • Web-Based