DeepCall Overview

DeepCall is an advanced call center software solution that enables businesses to manage and optimize their customer service operations. With features like automated call distribution, call recording, real-time monitoring, and detailed reporting, DeepCall empowers businesses to deliver excellent customer experiences. The software integrates seamlessly with CRM systems, ensuring that agents have access to relevant customer information during every interaction. DeepCall’s intuitive interface makes it easy for agents to manage inbound and outbound calls, track performance, and resolve customer queries quickly. Additionally, the platform includes advanced features like AI-powered call routing, predictive dialers, and voice recognition, allowing businesses to automate routine tasks and improve operational efficiency. The software also provides valuable analytics and reporting tools to monitor call center performance, identify trends, and optimize staffing. DeepCall is ideal for businesses looking to streamline their call center operations and enhance customer satisfaction.

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Contact Details

  • Vendor Name DeepCall
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services, Logistics & Supply Chain, Telecommunications

DeepCall Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer
  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

DeepCall Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

DeepCall FAQs

DeepCall is an advanced call center software solution that enables businesses to manage and optimize their customer service operations. With features like automated call distribution, call recording, real-time monitoring, and detailed reporting, DeepCall empowers businesses to deliver excellent customer experiences. The software integrates seamlessly with CRM systems, ensuring that agents have access to relevant customer information during every interaction. DeepCall’s intuitive interface makes it easy for agents to manage inbound and outbound calls, track performance, and resolve customer queries quickly. Additionally, the platform includes advanced features like AI-powered call routing, predictive dialers, and voice recognition, allowing businesses to automate routine tasks and improve operational efficiency. The software also provides valuable analytics and reporting tools to monitor call center performance, identify trends, and optimize staffing. DeepCall is ideal for businesses looking to streamline their call center operations and enhance customer satisfaction.

  • No, DeepCall does not offer a free version.

  • Yes, DeepCall offers a free trial.

  • No, Credit Card details are not required for the DeepCall trial.

  • No, DeepCall does not offer an API.

  • DeepCall supports the following languages:
    • English

  • Following are the typical users of the DeepCall:
    • Self-Employed , Small-Business , Midsize-Business

  • DeepCall supports the following deployment:
    • Cloud Hosted

  • DeepCall supports the following devices and operating systems:
    • Web-Based