Dashly Overview

Dashly is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. By providing a real-time communication platform, Dashly enables organizations to interact with their website visitors instantly, addressing inquiries, resolving issues, and guiding customers through their purchasing journey. The software features an intuitive chat interface that can be easily customized to match your brand’s look and feel, ensuring a seamless integration with your website. Advanced features such as automated greetings, chatbots, and AI-powered responses help streamline interactions and provide immediate assistance, even outside of regular business hours. Dashly also offers robust visitor tracking and analytics, allowing businesses to gain insights into customer behavior, preferences, and pain points, enabling personalized and targeted support. Integration with popular CRM, email marketing, and helpdesk systems ensures that customer interactions are seamlessly captured and managed across all touchpoints. Additionally, Dashly supports multi-channel communication, including email, SMS, and social media, providing a unified approach to customer support. The software also includes features such as file sharing, screen sharing, and co-browsing, enhancing the quality and efficiency of support interactions. With Dashly’s comprehensive live chat capabilities, businesses can improve customer satisfaction, increase conversion rates, and build stronger relationships with their audience, driving growth and success in a competitive marketplace.

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Dashly Screenshot & Video

Contact Details

  • Vendor Name Dashly
  • Founded 2018
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services, Legal Services, Management Consulting, Real Estate

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Dashly Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Template Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon AB Testing
  • Arrow Icon Image Library
  • Arrow Icon Email Tracking
  • Arrow Icon Click Tracking
  • Arrow Icon Contact Database
  • Arrow Icon Dynamic Content
  • Arrow Icon Auto-Responders
  • Arrow Icon CRM
  • Arrow Icon Subscriber Management
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Campaign Analytics
  • Arrow Icon Contact Management
  • Arrow Icon CAN SPAM Compliance
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon List Management
  • Arrow Icon Spam Blocker
  • Arrow Icon Drag & Drop
  • Arrow Icon Campaign Scheduling
  • Arrow Icon Lead Capture
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages/Web Forms
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Campaign
  • Arrow Icon eCommerce Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon GDPR Compliance
  • Arrow Icon ROI Tracking
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Product Recommendations
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon SMS Messaging
  • Arrow Icon Group Messaging
  • Arrow Icon Video Chat
  • Arrow Icon Human Handover
  • Arrow Icon Email Automation
  • Arrow Icon Audience Targeting
  • Arrow Icon Lead Distribution
  • Arrow Icon Chatbot
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Lead Qualification
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Dashly Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$39 Per Month

Dashly FAQs

Dashly is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. By providing a real-time communication platform, Dashly enables organizations to interact with their website visitors instantly, addressing inquiries, resolving issues, and guiding customers through their purchasing journey. The software features an intuitive chat interface that can be easily customized to match your brand’s look and feel, ensuring a seamless integration with your website. Advanced features such as automated greetings, chatbots, and AI-powered responses help streamline interactions and provide immediate assistance, even outside of regular business hours. Dashly also offers robust visitor tracking and analytics, allowing businesses to gain insights into customer behavior, preferences, and pain points, enabling personalized and targeted support. Integration with popular CRM, email marketing, and helpdesk systems ensures that customer interactions are seamlessly captured and managed across all touchpoints. Additionally, Dashly supports multi-channel communication, including email, SMS, and social media, providing a unified approach to customer support. The software also includes features such as file sharing, screen sharing, and co-browsing, enhancing the quality and efficiency of support interactions. With Dashly’s comprehensive live chat capabilities, businesses can improve customer satisfaction, increase conversion rates, and build stronger relationships with their audience, driving growth and success in a competitive marketplace.

  • No, Dashly does not offer a free version.

  • Yes, Dashly offers a free trial.

  • No, Credit Card details are not required for the Dashly trial.

  • Dashly offers the following pricing plans & packages:

    Basic

    $39 Per Month

  • Dashly supports the following payment frequencies:

    • Monthly Subscription

  • No, Dashly does not offer an API.

  • Dashly offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Dashly offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Dashly supports the following languages:
    • English

  • Following are the typical users of the Dashly:
    • Self-Employed , Small-Business , Midsize-Business

  • Dashly supports the following deployment:
    • Cloud Hosted

  • Dashly supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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