ChatHQ Overview

ChatHQ is a live chat software solution that helps businesses provide instant support to customers through real-time messaging. It enables companies to communicate with website visitors, answer questions, and resolve issues promptly, improving customer satisfaction. ChatHQ integrates with CRM systems to store customer data, providing agents with relevant information during chats. The software offers features such as automated greetings, chatbots for handling simple queries, and chat history for future reference. With detailed analytics and reporting tools, businesses can track response times, measure agent performance, and optimize their support operations. ChatHQ is ideal for e-commerce, tech support, and service-based businesses.

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ChatHQ Screenshot & Video

Contact Details

  • Vendor Name ChatHQ
  • Founded
  • Location United States

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing

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ChatHQ Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon File Sharing
  • Arrow Icon Document Management
  • Arrow Icon Meeting Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Real-Time Chat
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Content Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Real Time Updates
  • Arrow Icon Reminders
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Audio Calls
  • Arrow Icon Task Management
  • Arrow Icon Calendar Management
  • Arrow Icon Contact Management
  • Arrow Icon Project Management
  • Arrow Icon File Management
  • Arrow Icon Email Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

ChatHQ Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Growth

$99 Per Month

ChatHQ FAQs

ChatHQ is a live chat software solution that helps businesses provide instant support to customers through real-time messaging. It enables companies to communicate with website visitors, answer questions, and resolve issues promptly, improving customer satisfaction. ChatHQ integrates with CRM systems to store customer data, providing agents with relevant information during chats. The software offers features such as automated greetings, chatbots for handling simple queries, and chat history for future reference. With detailed analytics and reporting tools, businesses can track response times, measure agent performance, and optimize their support operations. ChatHQ is ideal for e-commerce, tech support, and service-based businesses.

  • No, ChatHQ does not offer a free version.

  • Yes, ChatHQ offers a free trial.

  • No, Credit Card details are not required for the ChatHQ trial.

  • ChatHQ offers the following pricing plans & packages:

    Growth

    $99 Per Month

  • ChatHQ supports the following payment frequencies:

    • Monthly Subscription

  • No, ChatHQ does not offer an API.

  • ChatHQ offers support with the following options:
    • Email , Chat , Knowledge Base

  • ChatHQ offers training with the following options:
    • Documentation , Videos

  • ChatHQ supports the following languages:
    • English

  • Following are the typical users of the ChatHQ:
    • Self-Employed , Small-Business , Midsize-Business

  • ChatHQ supports the following deployment:
    • Cloud Hosted

  • ChatHQ supports the following devices and operating systems:
    • Web-Based , Android