BOTNATION AI Overview

BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, and analyzing customer conversations, ensuring that businesses can provide timely and personalized assistance to their customers. BOTNATION AI’s intuitive interface allows users to design and deploy chatbots without the need for extensive coding, utilizing natural language processing (NLP) to understand and respond to customer inquiries accurately. Features such as automated responses, proactive messaging, and multi-channel support enable businesses to engage with customers across various platforms, including websites, social media, and messaging apps. Additionally, the software provides robust analytics and reporting capabilities, offering insights into customer behavior, chat performance, and satisfaction levels, which help businesses optimize their support strategies and improve overall customer experience. By integrating seamlessly with CRM systems and other business tools, BOTNATION AI ensures a unified and efficient workflow, empowering businesses to enhance their customer service operations, increase engagement, and drive sustained growth.

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BOTNATION AI Screenshot & Video

Contact Details

  • Vendor Name BOTNATION.AI
  • Founded 2016
  • Location France

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, German, Italian, Portuguese, Spanish


Industries

Advertising & Marketing, Education Management, Hospital & Health Care, Non-profit Organization Management, Telecommunications

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BOTNATION AI Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Email Marketing
  • Arrow Icon Web Forms
  • Arrow Icon Lead Capture
  • Arrow Icon Contact Database
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Campaign Planning
  • Arrow Icon Lead Segmentation
  • Arrow Icon Lead Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Chat/Messaging
  • Arrow Icon Prospecting Tools
  • Arrow Icon Campaign Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Social Media Integration
  • Arrow Icon Conversion Tracking
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Lead Nurturing
  • Arrow Icon Email Management
  • Arrow Icon Campaign Analytics
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages
  • Arrow Icon Multi-Campaign
  • Arrow Icon Lead Verification
  • Arrow Icon Forms Management
  • Arrow Icon Lead Scoring
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

BOTNATION AI Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$29 Per Feature

BOTNATION AI FAQs

BOTNATION AI is an advanced live chat software powered by artificial intelligence, designed to enhance customer support and engagement for businesses of all sizes. The platform offers a comprehensive suite of tools for creating intelligent chatbots, managing live interactions, and analyzing customer conversations, ensuring that businesses can provide timely and personalized assistance to their customers. BOTNATION AI’s intuitive interface allows users to design and deploy chatbots without the need for extensive coding, utilizing natural language processing (NLP) to understand and respond to customer inquiries accurately. Features such as automated responses, proactive messaging, and multi-channel support enable businesses to engage with customers across various platforms, including websites, social media, and messaging apps. Additionally, the software provides robust analytics and reporting capabilities, offering insights into customer behavior, chat performance, and satisfaction levels, which help businesses optimize their support strategies and improve overall customer experience. By integrating seamlessly with CRM systems and other business tools, BOTNATION AI ensures a unified and efficient workflow, empowering businesses to enhance their customer service operations, increase engagement, and drive sustained growth.

  • Yes, BOTNATION AI offers a free version.

  • Yes, BOTNATION AI offers a free trial.

  • No, Credit Card details are not required for the BOTNATION AI trial.

  • BOTNATION AI offers the following pricing plans & packages:

    Basic

    $29 Per Feature

  • BOTNATION AI supports the following payment frequencies:

    • Monthly Subscription

  • No, BOTNATION AI does not offer an API.

  • BOTNATION AI offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • BOTNATION AI offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • BOTNATION AI supports the following languages:
    • German , English , French , Italian , Portuguese , Spanish

  • Following are the typical users of the BOTNATION AI:
    • Self-Employed , Small-Business , Midsize-Business

  • BOTNATION AI supports the following deployment:
    • Cloud Hosted

  • BOTNATION AI supports the following devices and operating systems:
    • Web-Based