Best SMS Survey Software

SMS Survey Software revolutionizes how businesses collect feedback by leveraging the power of text messaging. It allows companies to design and distribute surveys that reach customers directly on their mobile devices, ensuring timely and high-quality responses. Whether you’re gathering customer opinions, conducting employee surveys, or measuring market trends, an SMS survey platform delivers results efficiently. These tools go beyond just sending surveys. With features like automation, real-time analytics, and seamless integration with existing systems, SMS survey tools simplify the entire feedback process. Personalization options and quick response tracking make it easier for businesses to connect with their audience and act on insights faster than ever. Such platforms ensure you stay ahead with informed decisions driven by accurate feedback. Check out our expertly curated list of the best SMS survey software to find the perfect solution for enhancing your data collection and customer engagement strategies.

Last Updated: September 03, 2025

50 Software

List of Top SMS Survey Software | Best SMS Survey Tools

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

Contact Management

Mass Texting

Survey Builder

Scheduled Messaging

Reporting/Analytics

Alerts/Notifications

Customizable Templates

Message Personalization

Campaign Management

Keyword Tracking

Template Management

Audience Targeting

MMS

Artificial Intelligence

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for SMS Survey Software that is:

Customer Feedback & Experience Management

Zonka Feedback’s Survey Software enables businesses to easily create, distribute, and analyze surveys across multiple channels including email, SMS, website, mobile apps, and offline devices. With customizable templates and question types, organizations can capture customer, employee, and market insights effortlessly. The platform provides real-time reporting, dashboards, and advanced filters f... Read more about Zonka Feedback

Free Trial

NA

Pricing Type

$199 Per month

Location

India

Excel at customer experience in a world of change

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys. GetFeedback integrates seamlessly with Salesforce, enabling u... Read more about GetFeedback

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Unified CX platform to grow your brand

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, cateri... Read more about SurveySparrow

Free Trial

14 Days

Pricing Type

Contact Vendor

Location

United States

Collect customer feedback in minutes with Delighted

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a simple setup, enabling quick deployment of tailored surveys. Key features include real-time feedback collection, which allo... Read more about Delighted

Free Trial

14 Days

Pricing Type

$17 Per month

Location

United States

Cloud Phone System and SMS Solution

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. JustCall integrates smoothly with popular CRM and Helpdesk tools, enhancing customer relationship management. It includes ... Read more about JustCall

Free Trial

14 Days

Pricing Type

$19 Per month

Location

United States

Enterprise Online Survey Software & Tools

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather div... Read more about Alchemer

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Employee experience survey and analytics platform

QuestionPro is a comprehensive software designed for creating, distributing, and analyzing surveys. It's highly user-friendly, making it easy for anyone to design detailed surveys with its wide range of question types and customizable templates. QuestionPro stands out with its ability to handle everything from simple polls to complex market research. Users can reach their audience through multiple... Read more about QuestionPro Workforce

Free Trial

Available

Pricing Type

$$83 Per month

Location

United States

Free Online Form Builder & Form Creator

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

Free Trial

Available

Pricing Type

$34 Per month

Location

United States

The All-in-One Text Marketing Solution

EZ Texting is a dynamic software solution focused on simplifying text message marketing for businesses. It's renowned for its ease of use, making it accessible to all, regardless of technical expertise. With EZ Texting, businesses can send bulk SMS to connect with a wider audience efficiently. The platform offers unique features like customizable templates, which save time and maintain brand consi... Read more about EZ Texting

Free Trial

NA

Pricing Type

$75 Per month

Location

United States

The #1 Rated SMS Marketing Service

SlickText is a powerful yet user-friendly software developed for businesses to streamline their text message marketing campaigns. It offers an intuitive platform that allows you to send personalized SMS messages to customers, making communication easy and effective. With features like autoresponders, scheduled messages, and contact management, SlickText helps you engage with your audience at the r... Read more about SlickText

Free Trial

14 Days

Pricing Type

$29 Per month

Location

United States

The all-in-one solution for all your business texting needs

TextMagic is a versatile software tool developed to streamline communication through text messaging. Primarily aimed at businesses, it offers an intuitive platform for sending bulk SMS messages, making it easier to reach large audiences quickly. What sets TextMagic apart is its user-friendly interface, which requires minimal technical know-how, ensuring that even novices can use it effectively. It... Read more about Textmagic

Free Trial

NA

Pricing Type

Contact Vendor

Location

Estonia

#1 Automated Texting Software

Trumpia is a comprehensive messaging software tailored for businesses seeking advanced communication solutions. It stands out with its multi-channel approach, integrating SMS, email, and social media messaging, thereby offering a broad reach. Trumpia is particularly user-friendly, making it accessible to users with varying technical skills. A key feature is its automation capabilities, which strea... Read more about Trumpia

Free Trial

NA

Pricing Type

$39 Per month

Location

United States

Text Message Marketing Platform & SMS Service

SimpleTexting is an efficient SMS marketing tool that simplifies the way businesses communicate with their audience via text messages. Renowned for its straightforward and intuitive interface, it's accessible to users of all technical backgrounds. The platform excels in enabling mass texting, making it effortless to reach a wide audience quickly. Key features include customizable templates, which ... Read more about SimpleTexting

Free Trial

NA

Pricing Type

$39.00 Per month

Location

United States

All-in-one campaigning & organizing platform to drive real change.

CallHub is a versatile software tailored for organizations that need to conduct outreach and engagement efficiently. Its standout feature is the ability to handle mass calling and texting campaigns, making it ideal for political campaigns, nonprofits, and businesses. CallHub sets itself apart with tools like automated voice broadcasting and peer-to-peer texting, enabling large-scale communication ... Read more about CallHub

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Discover why we're a leading survey platform for companies around the globe.

SurveyMonkey Enterprise is a widely recognized survey software tailored for large organizations seeking to collect and analyze data at scale. It distinguishes itself with its robust set of features that cater to a variety of survey needs, from customer feedback to employee engagement. The platform's strength lies in its intuitive design, allowing users to create professional surveys effortlessly, ... Read more about SurveyMonkey Enterprise

Free Trial

NA

Pricing Type

$18.56 Per month

Location

United States

DialMyCalls is an innovative emergency notification software designed to help organizations communicate effectively during critical situations. This platform provides comprehensive tools for sending mass notifications via phone calls, text messages, and emails, ensuring that important information reaches the intended audience quickly. With its user-friendly interface, administrators can easily cre... Read more about DialMyCalls

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

QuestionPro is a versatile survey software designed to help organizations gather feedback and insights from various stakeholders. This platform provides comprehensive tools for creating, distributing, and analyzing surveys, making it easier for businesses to understand customer satisfaction, employee engagement, and market trends. With its user-friendly interface, users can easily design surveys w... Read more about QuestionPro

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Sinch MessageMedia is a robust SMS marketing software designed to help businesses connect with customers through personalized and targeted SMS campaigns. The platform provides tools for creating, scheduling, and automating text message campaigns, ensuring that businesses can engage their audience at the right time with the right message. Sinch MessageMedia supports features such as two-way messagi... Read more about Sinch MessageMedia

Free Trial

Available

Pricing Type

$39 Per feautre

Location

United States

Mobile Text Alerts is a dynamic SMS Marketing Software designed to help businesses engage with their customers through targeted text messaging campaigns. This versatile platform enables users to create, schedule, and send personalized SMS messages, promotions, and alerts with ease. Mobile Text Alerts offers robust features such as contact segmentation, automated responses, and real-time analytics,... Read more about Mobile Text Alerts

Free Trial

Available

Pricing Type

$25 Per month

Location

United States

Heymarket is an SMS marketing software that enables businesses to connect with customers through text messaging. The platform provides tools for creating, sending, and managing SMS campaigns, allowing for personalized communication at scale. Heymarket’s features include automated replies, templates for quick messaging, and the ability to segment audiences for targeted campaigns. With realtime an... Read more about Heymarket

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

TextAnywhere is a specialized survey software designed to help businesses create, distribute, and analyze surveys effectively. The platform offers comprehensive tools for designing custom surveys, collecting responses, and generating insightful reports. With TextAnywhere, users can easily reach their target audience through SMS and other channels, ensuring high response rates. The software feature... Read more about TextAnywhere

Free Trial

Available

Pricing Type

$12.75 Per one-time

Location

United Kingdom

ClickSend is a versatile SMS Marketing Software designed to help businesses effectively reach and engage their target audiences through text messaging campaigns. It offers a robust platform for creating, managing, and analyzing SMS marketing efforts, ensuring timely and personalized communication with customers. ClickSend features easy-to-use campaign creation tools, allowing users to design and s... Read more about ClickSend

Free Trial

Available

Pricing Type

Contact Vendor

Location

Australia

Verint Experience Management is a comprehensive survey software designed to help organizations gather feedback, analyze customer sentiment, and improve customer experiences. The platform provides tools for creating and distributing surveys, collecting responses, and generating reports on customer insights. Verint Experience Management’s user-friendly interface allows organizations to customize s... Read more about Verint Experience Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Skeepers Feedback Management is a customer satisfaction software designed to help businesses collect, analyze, and act on customer feedback to improve the overall customer experience. The platform allows businesses to create custom surveys and feedback forms that can be sent to customers through multiple channels, including email, SMS, and mobile apps. With its powerful analytics tools, Skeepers e... Read more about Skeepers Feedback Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Marigold Grow is a Digital Experience Platform (DXP) designed to enhance customer experiences by delivering personalized, seamless, and engaging digital interactions across all channels. The platform allows businesses to create tailored user journeys that drive customer engagement, improve satisfaction, and increase conversions. Marigold Grow integrates content management, customer data, and marke... Read more about Marigold Grow

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Explore Today’s Featured List of Top SMS Survey Software

websms is an SMS marketing software that enables businesses to engage with customers through targeted, timely text messages. This platform supports bulk messaging, allowing companies to reach large audiences with promotional offers, reminders, or important updates. websms offers segmentation features, enabling users to customize messages based on customer demographics, behavior, or preferences, wh... Read more about websms

Free Trial

Available

Pricing Type

Contact Vendor

Location

Germany

AIO is an all-in-one unified communications software that integrates multiple communication tools into a single platform, helping businesses streamline collaboration and improve team productivity. AIO combines voice, video, messaging, file sharing, and conferencing features, enabling seamless communication across different devices and locations. The platform supports team collaboration with featur... Read more about AIO

Free Trial

Available

Pricing Type

$100000 Per month

Location

Colombia

Avis Locataire is an appointment reminder software designed to reduce no-shows and improve scheduling efficiency for businesses across various industries. The platform allows businesses to send automated appointment reminders to clients via SMS, email, or phone calls, reducing the need for manual follow-ups and ensuring that clients are aware of their upcoming appointments. Avis Locataire’s cust... Read more about Avis Locataire

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

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Frequently Asked Questions

SMS survey software allows businesses to create and send surveys via text messages to collect feedback, opinions, and ratings from recipients.

Organizations in retail, healthcare, education, hospitality, customer service, and government sectors use SMS surveys to gather insights.

You create a survey, upload a list of contacts, and send questions via SMS. Respondents reply directly in their messaging app.

Customer satisfaction, employee feedback, product reviews, event evaluations, and quick polls.

Messages are typically limited to 160 characters per SMS, but longer surveys are supported through chained messages or links.

They are quick to send, easy to respond to, cost-effective, and boast high open and response rates.

Yes. Real-time feedback helps businesses address concerns and improve service quality quickly.

Yes. SMS is a simple way to gather honest input from staff in any location.

Look for message automation, templates, analytics, opt-in management, segmentation, and two-way communication.

Yes. You can build multi-step surveys that guide users from question to question.

Look for ease of use, automation, analytics, delivery reliability, compliance tools, and scalability based on your goals and audience size.