Top 10 Customer Feedback Software Comparison – Find the Right Solution

Choosing the right Customer Feedback Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Customer Feedback Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Customer Feedback Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Customer Feedback Software

Product
Survicate

Survicate
SurveyMonkey

SurveyMonkey
Google Forms

Google Forms
Trustpilot

Trustpilot
Typeform

Typeform
Hotjar

Hotjar
Qualaroo

Qualaroo
Canny

Canny
SurveySparrow

SurveySparrow
AskNicely

AskNicely
Review & Ratings

   4.0

 (1 Reviews)

   3.8

 (1 Reviews)

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Survicate is a user-friendly online survey tool designed for gathering... Read more about Survicate

SurveyMonkey is an online survey tool that enables users to... Read more about SurveyMonkey

Google Forms is a user-friendly online tool for creating surveys,... Read more about Google Forms

Trustpilot is a renowned customer review management tool that empowers... Read more about Trustpilot

Typeform is an interactive form-building tool that specializes in creating... Read more about Typeform

Hotjar is an intuitive tool designed to understand online user... Read more about Hotjar

Qualaroo is a user feedback and survey tool designed to... Read more about Qualaroo

Canny is a focused and user-friendly feedback management software primarily... Read more about Canny

SurveySparrow is an online survey tool that facilitates engaging and... Read more about SurveySparrow

AskNicely is a customer feedback software that centers on the... Read more about AskNicely

Free Trial

Available

Available

NA

NA

Available

15 Days

Available

Available

14 Days

NA
Starting Price

$299 Per Month

$17.16 Per Month

$$12 Per Month

$259 Per Month

$25 Per Month

$32 Per Month

$19.99 Per Month

$79 Per Month

NA

NA
Features
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • Web-Based
  • Web-Based
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Mac
  • Web-Based
  • iPhone
  • Android
  • Mac
Pricing Model
  • Usage Based
  • Usage Based
  • Per User
  • Per Feature
  • Usage Based
  • Usage Based
  • Flat Rate
  • Flat Rate
  • Contact Vendor
  • Contact Vendor
Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Email
  • Chat
  • Knowledge Base
  • Email
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • Email
  • Phone
  • Chat
  • Knowledge Base
Target Company Size
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

FAQs About Customer Feedback Software Comparison

With so many Customer Feedback Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Hotjar and Qualaroo (basic features remain free for life)
  • Free Trial offerings such as SurveyMonkey, Typeform, Hotjar, Qualaroo, Canny, SurveySparrow and Survicate (test premium features before committing)

These budget-friendly Customer Feedback Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, Google Forms, Trustpilot, SurveyMonkey, Typeform, Hotjar, Qualaroo, Canny, SurveySparrow, Survicate and AskNicely are popular picks in the Customer Feedback Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like Google Forms, SurveyMonkey, Typeform, Hotjar, Qualaroo, Canny, SurveySparrow, Survicate and AskNicely in the Customer Feedback Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Customer Feedback Software solutions—such as SurveyMonkey, Qualaroo, SurveySparrow, Survicate and AskNicely—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.