Top Textline Alternatives & Competitors

Finding the right software for your business can be challenging, and while Textline is a popular choice, it may not be the perfect fit for everyone. If you're exploring Textline alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Textline and discover the ideal solution tailored to your needs.

Textline is also listed in these categories:

Last Updated: October 06, 2025

Popular Alternative Software

Gorgias

Gorgias

$10 Per month

CallVU

CallVU

$130 Per year

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

All Competitors and Alternatives to Textline

The only AI customer service solution you need

Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom

Free Trial

14 Days

Pricing Type

$39 Per month

Location

United States

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

Sales CRM & Pipeline Management Software

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive

Free Trial

14 Days

Pricing Type

$14 Per month

Location

United States

Smith.ai is a comprehensive customer communications management software designed to help businesses streamline and enhance their interactions with customers. It offers a robust platform for managing various communication channels, including phone calls, emails, live chat, and social media interactions. With features such as automated call handling, intelligent routing, and real-time analytics, Smi... Read more about Smith.ai

Free Trial

NA

Pricing Type

$0 Per month

Location

United States

Ignite Customer Engagement

Text Request is a comprehensive SMS messaging platform designed to streamline and enhance business communications. It enables organizations to send and receive text messages efficiently, using their existing business phone numbers. This feature enables direct and immediate communication with customers, clients, or team members, without the need for additional hardware or phone numbers. Text Reques... Read more about Text Request

Free Trial

30 Days

Pricing Type

$59 Per month

Location

United States

Small Business Software & CRM System for Small Business

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Free Trial

Available

Pricing Type

$646 Per month

Location

United States

WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI

Free Trial

Available

Pricing Type

$39 Per month

Location

NA

All-in-one communication platform for small business

Weave is a comprehensive communication platform developed for small and medium-sized businesses, particularly in the healthcare and dental industries. Its standout feature is the seamless integration of multiple communication tools – from phone systems to text messaging and emails – all in one place. Weave excels in automating appointment reminders and confirmations, significantly reducing no-... Read more about Weave

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

All-in-One CRM - Marketing, Sales & Support Software

EngageBay CRM is a comprehensive software solution tailored to enhance customer relationship management for businesses of all sizes. It serves as a centralized platform, simplifying the organization and nurturing of customer interactions, marketing efforts, and sales activities. With EngageBay CRM, you can efficiently manage leads, track customer interactions, and automate marketing campaigns, all... Read more about EngageBay CRM

Free Trial

Available

Pricing Type

$12.74 Per month

Location

United States

Zipteams is an innovative meeting software solution designed to facilitate seamless virtual collaboration for teams, businesses, and organizations. The platform allows users to host video meetings, webinars, and online collaborations with ease, offering features such as screen sharing, file sharing, live chat, and real-time collaboration tools. Zipteams ensures high-quality audio and video, even i... Read more about Zipteams

Free Trial

NA

Pricing Type

Contact Vendor

Location

India

Top Rated Customer Service Help Desk Software

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

Free Trial

15 Days

Pricing Type

$420 Per month

Location

British Indian Ocean Territory

Best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.

Agile CRM is a cloud-based customer relationship management software that integrates sales, marketing, and service functionalities. It offers contact management to organize customer data. Sales tracking tools help monitor deals and stages. With Agile CRM, users can automate marketing tasks like emails and social media campaigns. The software includes a telephony feature for customer calls within t... Read more about Agile CRM

Free Trial

NA

Pricing Type

$8.99 Per month

Location

United States

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24

Free Trial

15 Days

Pricing Type

$1990 Per month

Location

United States

charles is a conversational marketing platform designed to help businesses engage with customers in real-time, delivering personalized interactions that drive conversions. Using artificial intelligence and machine learning, charles enables businesses to automate and optimize customer conversations across channels like live chat, chatbots, email, and messaging apps. The platform provides a suite of... Read more about charles

Free Trial

NA

Pricing Type

$349 Per month

Location

Germany

FAQs About Textline Alternatives

Some of the best alternatives to Textline include Zendesk Suite, Zoho Desk, Bitrix24, Intercom, Thryv, LiveAgent, Agile CRM, Text Request, Weave, EngageBay CRM, Smith.ai, WATI, charles, Pipedrive and Zipteams. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Textline, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Zoho Desk, Bitrix24, Intercom, Thryv, LiveAgent, Text Request, EngageBay CRM, WATI and Pipedrive (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Textline can consider Zendesk Suite, Zoho Desk, Bitrix24, Intercom, Thryv, LiveAgent, Agile CRM, Text Request, Weave, EngageBay CRM, Smith.ai, WATI, charles, Pipedrive and Zipteams. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Textline can explore Zendesk Suite, Zoho Desk, Bitrix24, Intercom, LiveAgent, Agile CRM, Text Request, Weave and Pipedrive. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Textline include Zendesk Suite, Zoho Desk, Bitrix24, Intercom, Thryv, LiveAgent, Agile CRM, Text Request, Weave, EngageBay CRM, Smith.ai, WATI, charles, Pipedrive and Zipteams. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Textline alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Zoho Desk, Bitrix24, Intercom, Thryv, LiveAgent, Text Request, Weave and Pipedrive offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.

In conclusion, while Textline offers a robust solution for businesses seeking streamlined communication, it's essential to consider alternatives like Thryv, Bitrix24, and Zendesk Suite, which provide diverse features tailored to various needs. Platforms such as Zoho Desk and Intercom excel in customer support, while EngageBay CRM and Pipedrive focus on sales management. For those prioritizing simplicity, options like Text Request and Weave may be ideal. Ultimately, the best choice depends on your specific requirements, budget, and desired functionalities, ensuring you find the perfect fit for your business.