Last Updated: September 20, 2025
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BeyondTrust Remote Support is a powerful remote support software solution designed to enhance IT service delivery and improve customer support. This comprehensive platform enables support teams to troubleshoot issues, access remote devices, and provide assistance in real time, regardless of location. With features such as secure remote access, session recording, and detailed reporting, BeyondTrust... Read more about BeyondTrust Remote Support
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk
GoTo Resolve is an innovative remote support software designed to enhance customer support and IT service management by enabling seamless remote assistance. This platform allows support teams to troubleshoot issues, provide guidance, and resolve problems for users from virtually anywhere, improving efficiency and customer satisfaction. With GoTo Resolve, users can initiate remote sessions with jus... Read more about GoTo Resolve
Iperius Remote is a powerful remote support software that enables IT professionals, customer support teams, and technical staff to remotely access and troubleshoot computers, servers, and devices from anywhere in the world. With its secure, fast, and reliable connection, Iperius Remote makes it easy to provide real-time assistance, resolve technical issues, and manage systems remotely. The softwar... Read more about Iperius Remote
ISL Light is a reliable remote support software designed to facilitate secure and efficient remote access and assistance for IT professionals and support teams. It offers a comprehensive platform for troubleshooting, maintenance, and collaboration, ensuring seamless support operations across various devices and locations. ISL Light's intuitive interface allows support agents to establish secure re... Read more about ISL Light
Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interface. Kaseya VSA streamlines tasks through automation, offering a range of features including patch management, endpoint ... Read more about Kaseya VSA
NinjaOne is an effective patch management software designed to simplify and automate the process of keeping systems updated and secure. With its user-friendly interface, IT administrators can easily manage patches for various operating systems and applications across their networks. The software automates the identification of missing patches and allows for scheduled deployments, ensuring that dev... Read more about NinjaOne
Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system performance, hardware status, and critical alerts. The platform facilitates proactive issue resolution by providing remote ac... Read more about Pulseway
Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera
RemotePC is a secure and easytouse remote desktop software that allows users to access their computers from anywhere, at any time. This platform is ideal for businesses that require remote work capabilities or support teams that need to troubleshoot client machines. RemotePC provides a seamless experience, enabling users to remotely control their desktops, access files, and run applications as if ... Read more about RemotePC
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
TeamViewer Remote is a powerful software designed for remote access and support, connecting users to any computer or mobile device globally. Known for its reliability and security, it allows users to remotely control computers, making it ideal for IT support and managing remote teams. A key feature is its straightforward setup, requiring no complex configurations. TeamViewer offers file transfer c... Read more about TeamViewer Remote
Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve ... Read more about Zoho Assist
Action1 is a cloud-based endpoint security and management software tailored for remote monitoring and management of corporate devices. Its primary feature is real-time endpoint visibility, allowing IT teams to monitor and manage devices anytime, anywhere. Action1 excels in automating IT tasks, such as software deployment and patch management, enhancing operational efficiency. The software ensures ... Read more about Action1
AnyDesk is a leading remote desktop software designed to provide fast, secure, and reliable access to computers and devices from anywhere. The platform allows users to remotely control and manage desktops, transfer files, and collaborate with colleagues, making it ideal for businesses with remote teams or IT professionals managing multiple devices. AnyDesk offers high-speed connections with low la... Read more about AnyDesk
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.