Last Updated: September 06, 2025
Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communication tools to streamline customer support and improve engagement. Conversational Cloud provides businesses with a single,... Read more about Conversational Cloud
Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service quality. The software utilizes artificial intelligence (AI) and machine learning to analyze customer conversations in real... Read more about Convin
Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform. This integration enables sales teams to communicate with prospects without leaving the CRM, significantly increasing ef... Read more about Close
Fathom is an all-in-one business management software designed for reporting, analysis, and forecasting. It focuses on providing in-depth financial analysis to give a clearer picture of business performance. The software enables users to create custom management reports, sharing business results in a clear, compelling manner. A significant feature is its cash flow forecasting, offering clarity and ... Read more about Fathom
Five9 is a cloud-based contact center solution tailored for businesses seeking efficient customer service management. It offers features like automatic call distribution, which helps in routing calls to the right agent. The software includes an interactive voice response system, facilitating automated responses and call routing. Five9 also provides omnichannel support, enabling interactions throug... Read more about Five9
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent
Outreach is a powerful sales engagement platform designed to optimize the performance of sales teams. It streamlines communication by integrating email, phone, and social media interactions, ensuring consistent messaging across channels. With its automated workflows and sequencing, Outreach enables sales reps to follow up with prospects efficiently, enhancing productivity. The software offers insi... Read more about Outreach
PhoneBurner is a cloud-based power dialer and sales acceleration platform designed to increase productivity in outbound call centers and among sales teams. Its primary feature is the ability to dial numbers rapidly, reducing the time sales reps spend waiting for calls to connect or dealing with busy signals and voicemails. PhoneBurner also offers functionalities like voicemail drop, email follow-u... Read more about PhoneBurner
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive
Ring.io is an advanced inside sales software designed to enhance sales productivity and streamline communication for sales teams. This platform offers comprehensive tools for managing calls, tracking leads, and analyzing sales performance, ensuring effective inside sales operations. With Ring.io, users can easily make calls directly from their CRM, log interactions, and monitor sales activities, p... Read more about Ring.io
Salesloft is an innovative sales engagement platform that enhances the effectiveness of sales teams. It specializes in streamlining communication processes, integrating seamlessly with email, phone calls, and social media for cohesive customer interactions. Salesloft's standout feature is its automated workflow system, enabling sales reps to efficiently manage and follow up with leads. The softwar... Read more about Salesloft
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly in... Read more about Bitrix24
Clari Copilot is an advanced call recording software designed to help businesses monitor, analyze, and optimize their customer interactions. This platform allows organizations to record calls across multiple channels, ensuring that all communications are captured for quality assurance, compliance, and training purposes. With Clari Copilot, users can easily search and filter through recorded calls ... Read more about Clari Copilot
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.