Top AccessE11 Alternatives & Competitors

GeoCivix is an electronic data capture software designed for organizations that require efficient data collection and management. This platform provides tools for capturing data in real-time, ensuring accuracy and reliability. With GeoCivix, users can create custom forms, collect field data, and analyze results seamlessly. The software includes features for data visualization, reporting, and colla... Read more about GeoCivix

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

Hiver is a unique email management software designed primarily for Google Workspace users, focusing on streamlining Gmail for teams. It transforms Gmail into a collaborative hub, enabling teams to manage shared inboxes like support@ or sales@ without leaving their email interface. Hiver allows for efficient email delegation, status tracking, and seamless internal team communication, all within the... Read more about Hiver

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a wide range of customizable templates, allowing users to quickly start with a design that suits their needs. It supports ... Read more about Jotform

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Novo Solutions is a comprehensive help desk software designed to help organizations manage customer support and service requests efficiently. The platform offers robust tools for ticket management, knowledge base creation, and customer communication, ensuring that support teams can provide exceptional service. With its user-friendly interface, users can easily track support tickets, manage resolut... Read more about Novo Solutions

OTRS, an abbreviation for Open-source Ticket Request System, is a versatile and powerful service management software tailored for efficient communication and task management. Its open-source nature allows extensive customization, making it adaptable to diverse business needs. The core feature of OTRS is its ticketing system, which efficiently organizes and tracks customer inquiries and internal ta... Read more about OTRS

QAlert is an advanced customer relationship management (CRM) software designed to help businesses manage and nurture their customer relationships with ease. It offers a comprehensive set of tools for tracking customer interactions, managing leads, automating follow-ups, and improving sales performance. With features such as task management, reporting, and real-time analytics, QAlert enables busine... Read more about QAlert

Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud

Supportbench is a versatile customer service software designed to enhance support interactions and streamline workflow. It stands out for its multi-channel support, integrating emails, calls, and social media into a unified platform. This tool offers robust case management, allowing teams to track and handle customer queries efficiently. Its distinctive feature is the customizable SLA (Service Lev... Read more about Supportbench

TOPdesk is a versatile service management software designed to enhance the efficiency of IT, facility, and service desks in organizations. Its strength lies in its incident and request management features, streamlining the process of handling and resolving user queries and issues. TOPdesk facilitates effective asset management, ensuring a comprehensive overview and maintenance of organizational re... Read more about TOPdesk

CivicPlus Community Development is an inspection software designed to streamline municipal and community inspection processes. This solution enables government agencies to manage inspections efficiently by automating scheduling, tracking, and reporting. Users can easily create and assign inspection tasks, monitor progress, and generate detailed reports, ensuring compliance with local regulations. ... Read more about CivicPlus Community Development

CivicPlus SeeClickFix 311 CRM is a powerful issue tracking software designed for local governments and municipalities to manage citizen requests and improve community engagement. This platform allows citizens to report non-emergency issues such as potholes, streetlight outages, or maintenance needs directly from their smartphones or computers. The software streamlines the reporting process by capt... Read more about CivicPlus SeeClickFix 311 CRM