Top 10 Unified Communications Software Comparison – Find the Right Solution

Choosing the right Unified Communications Software can be challenging with so many options available. To simplify your decision-making, we have created this comprehensive comparison table of the top 10 Unified Communications Software solutions. Compare their features, pricing, user ratings, and overall performance to find the perfect fit for your needs. Whether you're looking for affordability, advanced features, or seamless integrations, this side-by-side analysis will help you make an informed choice. Whether you’re a small business, enterprise, or individual user, explore this in-depth top 10 Unified Communications Software comparison to select the best solution with confidence.

Comparison Table of Top 10 Unified Communications Software

Product
Microsoft Teams

Microsoft Teams
Zoom Workplace

Zoom Workplace
Zendesk Talk

Zendesk Talk
Cisco Unified Communications Manager

Cisco Unified Communications Manager
RingCentral Contact Center

RingCentral Contact Center
RingEX

RingEX
Unify Unified Communications

Unify Unified Communications
Dialpad

Dialpad
3CX

3CX
Ooma Office

Ooma Office
Review & Ratings

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available

No reviews available
Description

Microsoft Teams is a versatile communication and collaboration platform for... Read more about Microsoft Teams

Zoom Workplace is a leading Video Conferencing Software designed to... Read more about Zoom Workplace

Zendesk Talk is a comprehensive telephony software solution integrated with... Read more about Zendesk Talk

Cisco Unified Communications Manager is a comprehensive unified communications software... Read more about Cisco Unified Communications Manager

RingCentral Contact Center is a cloud-based communication solution designed for... Read more about RingCentral Contact Center

RingEX is a cloud-based business phone system software designed to... Read more about RingEX

Unify Unified Communications software is a comprehensive solution that centralizes... Read more about Unify Unified Communications

Dialpad is an innovative predictive dialer software designed to enhance... Read more about Dialpad

3CX is a versatile, software-based PBX (Private Branch Exchange) solution... Read more about 3CX

Ooma Office is a cloud-based business phone system designed to... Read more about Ooma Office

Free Trial

30 Days

NA

NA

Available

14 Days

Available

NA

Available

More than 30 days

Available

Starting Price

$4.00 Per Month

$9.99 Per Month

$30 Per User

$15 Per User

$195 Per Month

$19.95 Per User

Features
Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management
Artificial Intelligence
Other Info
Deployment
  • Cloud Hosted
  • Cloud Hosted
  • On-Premise
  • Cloud Hosted
  • Cloud Hosted
  • On-Premise
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • Cloud Hosted
  • On-Premise
Devices Supported
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
  • Web-Based
  • Web-Based
  • Windows
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Mac
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • Web-Based
  • iPhone
  • Android
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
  • Web-Based
  • iPhone
  • Android
  • Windows
  • Linux
Pricing Model
  • Per User
  • Contact Vendor
  • Contact Vendor
  • Contact Vendor
  • Per User
  • Per User
  • Contact Vendor
  • Per User
  • Flat Rate
  • Per User
Support
  • 24x7 Support
  • Email
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
 NA
  • Email
  • Phone
  • Knowledge Base
  • FAQs/Forum
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
 NA
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • FAQs/Forum
  • Email
  • Phone
  • Chat
  • Knowledge Base
  • 24x7 Support
  • Email
  • Phone
  • Chat
  • FAQs/Forum
Target Company Size
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business
  • Self-Employed
  • Small-Business
  • Midsize-Business

FAQs About Unified Communications Software Comparison

With so many Unified Communications Software solutions available, a side-by-side comparison helps you identify which tool offers the best features, pricing, and user experience for your specific needs. By evaluating multiple options at once, you can pinpoint the solution that aligns with your budget, technical requirements, and business goals.

Absolutely! Depending on the tool, you may discover:

  • Free Version options like Zoom Workplace and 3CX (basic features remain free for life)
  • Free Trial offerings such as Microsoft Teams, Cisco Unified Communications Manager, RingEX, RingCentral Contact Center, Dialpad, 3CX and Ooma Office (test premium features before committing)

These budget-friendly Unified Communications Software solutions can be perfect for startups or small businesses, although they often come with usage caps or feature limitations. Always review each product’s details to ensure it meets your specific needs.

Small businesses often benefit from budget-friendly, easy-to-deploy, and intuitive platforms. For example, Microsoft Teams, Zoom Workplace, Zendesk Talk, Cisco Unified Communications Manager, RingEX, RingCentral Contact Center, Unify Unified Communications, Dialpad, 3CX and Ooma Office are popular picks in the Unified Communications Software category, offering simple setup, affordable plans, and essential features suitable for smaller teams.

Enterprises typically require advanced security, robust reporting, and scalability. Tools like Microsoft Teams, RingCentral Contact Center and 3CX in the Unified Communications Software category excel at handling complex workflows, large user bases, and offer dedicated enterprise support.

Yes! Many Unified Communications Software solutions—such as Microsoft Teams, Zoom Workplace, RingEX, RingCentral Contact Center, Dialpad, 3CX and Ooma Office—provide mobile apps for on-the-go access. This allows you to manage features, collaborate in real time, and stay updated wherever you are. If mobile functionality is crucial for your business, be sure to confirm each software’s app availability and compatibility.