Zinergy Overview

Zinergy is a powerful Customer Service software designed to enhance customer support operations and improve overall customer satisfaction. Featuring a centralized platform, Zinergy allows businesses to manage and respond to customer inquiries, support tickets, and feedback efficiently. Its intuitive interface includes tools for ticketing, live chat, and automated responses, ensuring timely and effective communication with customers. Zinergy also offers robust analytics and reporting features, providing insights into support performance, customer satisfaction levels, and common issues, enabling businesses to identify areas for improvement. Integration with CRM systems, social media platforms, and other business applications ensures a seamless and unified approach to customer service. Additionally, Zinergy supports multi-channel support, allowing businesses to engage with customers through their preferred communication channels. Whether you're a small business or a large enterprise, Zinergy provides the tools you need to deliver exceptional customer service and build lasting customer relationships.

Read More

Contact Details

  • Vendor Name Zinergy
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Financial Services, Public Relations, Retail

You May Also Like

Gorgias

Gorgias

$10 Per month

CallVU

CallVU

$130 Per year

HubSpot Service Hub

HubSpot Service Hub

$800 Per month

Zendesk Suite

Zendesk Suite

   (4.4)

$55 Per month

Zinergy Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

Zinergy Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Zinergy FAQs

Zinergy is a powerful Customer Service software designed to enhance customer support operations and improve overall customer satisfaction. Featuring a centralized platform, Zinergy allows businesses to manage and respond to customer inquiries, support tickets, and feedback efficiently. Its intuitive interface includes tools for ticketing, live chat, and automated responses, ensuring timely and effective communication with customers. Zinergy also offers robust analytics and reporting features, providing insights into support performance, customer satisfaction levels, and common issues, enabling businesses to identify areas for improvement. Integration with CRM systems, social media platforms, and other business applications ensures a seamless and unified approach to customer service. Additionally, Zinergy supports multi-channel support, allowing businesses to engage with customers through their preferred communication channels. Whether you're a small business or a large enterprise, Zinergy provides the tools you need to deliver exceptional customer service and build lasting customer relationships.

  • No, Zinergy does not offer a free version.

  • Yes, Zinergy offers a free trial.

  • No, Credit Card details are not required for the Zinergy trial.

  • Zinergy supports the following payment frequencies:

    • One-Time Payment

  • No, Zinergy does not offer an API.

  • Zinergy offers support with the following options:
    • Chat

  • Zinergy supports the following languages:
    • English

  • Following are the typical users of the Zinergy:
    • Self-Employed , Small-Business , Midsize-Business