VoIPTech Overview

VoIPTech is a stateoftheart call center software designed to optimize communication and enhance customer service for organizations of all sizes. The platform offers features such as call routing, automated attendant, and realtime analytics, enabling businesses to manage customer interactions efficiently. VoIPTech supports VoIP technology, ensuring highquality voice communications while reducing operational costs. The software includes tools for monitoring agent performance, managing queues, and generating detailed reports, providing valuable insights into call center operations. With its userfriendly interface and integration capabilities, VoIPTech streamlines call center workflows and enhances customer experiences. By adopting VoIPTech, organizations can improve their customer service delivery, increase agent productivity, and drive overall business growth.

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Contact Details

  • Vendor Name VoIPTechSolutions
  • Founded 2015
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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VoIPTech Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking

VoIPTech Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

VoIPTech FAQs

VoIPTech is a stateoftheart call center software designed to optimize communication and enhance customer service for organizations of all sizes. The platform offers features such as call routing, automated attendant, and realtime analytics, enabling businesses to manage customer interactions efficiently. VoIPTech supports VoIP technology, ensuring highquality voice communications while reducing operational costs. The software includes tools for monitoring agent performance, managing queues, and generating detailed reports, providing valuable insights into call center operations. With its userfriendly interface and integration capabilities, VoIPTech streamlines call center workflows and enhances customer experiences. By adopting VoIPTech, organizations can improve their customer service delivery, increase agent productivity, and drive overall business growth.

  • No, VoIPTech does not offer a free version.

  • Yes, VoIPTech offers a free trial.

  • No, Credit Card details are not required for the VoIPTech trial.

  • No, VoIPTech does not offer an API.

  • VoIPTech supports the following languages:
    • English

  • Following are the typical users of the VoIPTech:
    • Self-Employed , Small-Business , Midsize-Business

  • VoIPTech supports the following deployment:
    • Cloud Hosted

  • VoIPTech supports the following devices and operating systems:
    • Web-Based