Vergic is a live chat software solution designed to improve customer service and support by offering real-time communication through live chat. The platform allows businesses to engage with customers directly on their website, providing immediate assistance and resolving issues quickly. Vergic’s live chat capabilities are enhanced with AI-powered chatbots, which can answer common queries and route complex requests to human agents. The software also integrates with customer relationship management (CRM) systems, allowing agents to access customer data and provide personalized support. With its customizable chat widgets and multi-channel support, Vergic helps businesses enhance customer satisfaction and increase conversions by delivering prompt and efficient service.
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