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Ubots Overview

Ubots is an intelligent live chat software solution designed to improve customer engagement and provide real-time support on websites, mobile apps, and other digital platforms. Featuring AI-powered chatbots and human chat integration, Ubots offers businesses a seamless way to handle customer inquiries, solve problems, and deliver personalized support around the clock. The software allows for automatic routing of complex issues to human agents, while bots handle common queries and FAQs. Ubots also provides valuable insights through analytics and reporting tools, helping businesses monitor response times, customer satisfaction, and support team performance. Ideal for e-commerce sites, service-based industries, and enterprises, Ubots enhances customer experience and streamlines support processes.

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Contact Details

  • Vendor Name Ubots
  • Founded
  • Location Brazil

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Health, Internet, Real Estate

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Ubots Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

Ubots Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$1990 Per Month

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Ubots FAQs

Ubots is an intelligent live chat software solution designed to improve customer engagement and provide real-time support on websites, mobile apps, and other digital platforms. Featuring AI-powered chatbots and human chat integration, Ubots offers businesses a seamless way to handle customer inquiries, solve problems, and deliver personalized support around the clock. The software allows for automatic routing of complex issues to human agents, while bots handle common queries and FAQs. Ubots also provides valuable insights through analytics and reporting tools, helping businesses monitor response times, customer satisfaction, and support team performance. Ideal for e-commerce sites, service-based industries, and enterprises, Ubots enhances customer experience and streamlines support processes.

  • No, Ubots does not offer a free version.

  • Yes, Ubots offers a free trial.

  • No, Credit Card details are not required for the Ubots trial.

  • Ubots offers the following pricing plans & packages:

    Basic

    $1990 Per Month

  • Ubots supports the following payment frequencies:

    • Monthly Subscription

  • No, Ubots does not offer an API.

  • Ubots offers support with the following options:
    • 24x7 Support , Email , Knowledge Base

  • Ubots offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Ubots supports the following languages:
    • English

  • Following are the typical users of the Ubots:
    • Self-Employed , Small-Business , Midsize-Business

  • Ubots supports the following deployment:
    • Cloud Hosted

  • Ubots supports the following devices and operating systems:
    • Web-Based