Travtus Overview

Travtus is a comprehensive Customer Service Software designed to enhance client support and streamline communication for businesses in various sectors. With Travtus, companies can manage customer inquiries, track interactions, and resolve issues more efficiently. The platform features an intuitive ticketing system that allows users to categorize, prioritize, and assign tasks to team members, ensuring timely responses to customer concerns. Travtus also provides built-in analytics, enabling businesses to track performance metrics, such as response times and customer satisfaction levels. Additionally, the software integrates seamlessly with multiple communication channels, including email, chat, and social media, allowing for a unified customer service experience. By improving response efficiency and tracking service quality, Travtus helps organizations enhance customer loyalty and retention, making it a vital tool for businesses committed to delivering excellent support.

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Contact Details

  • Vendor Name Travtus Workforce
  • Founded
  • Location Singapore

Support

  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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Travtus Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

Travtus Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$1 Per Feature

Travtus FAQs

Travtus is a comprehensive Customer Service Software designed to enhance client support and streamline communication for businesses in various sectors. With Travtus, companies can manage customer inquiries, track interactions, and resolve issues more efficiently. The platform features an intuitive ticketing system that allows users to categorize, prioritize, and assign tasks to team members, ensuring timely responses to customer concerns. Travtus also provides built-in analytics, enabling businesses to track performance metrics, such as response times and customer satisfaction levels. Additionally, the software integrates seamlessly with multiple communication channels, including email, chat, and social media, allowing for a unified customer service experience. By improving response efficiency and tracking service quality, Travtus helps organizations enhance customer loyalty and retention, making it a vital tool for businesses committed to delivering excellent support.

  • No, Travtus does not offer a free version.

  • Yes, Travtus offers a free trial.

  • No, Credit Card details are not required for the Travtus trial.

  • Travtus offers the following pricing plans & packages:

    Basic

    $1 Per Feature

  • Travtus supports the following payment frequencies:

    • Monthly Subscription

  • No, Travtus does not offer an API.

  • Travtus offers support with the following options:
    • Chat

  • Travtus offers training with the following options:
    • In-person , Live Online

  • Travtus supports the following languages:
    • English

  • Following are the typical users of the Travtus:
    • Self-Employed , Small-Business , Midsize-Business

  • Travtus supports the following deployment:
    • Cloud Hosted

  • Travtus supports the following devices and operating systems:
    • Web-Based