TelTel Overview

TelTel is an advanced call center software that enables businesses to manage and optimize their customer service operations. The platform offers a wide range of features to support inbound and outbound calling, including call routing, interactive voice response (IVR), call recording, and realtime analytics. TelTel allows businesses to monitor and manage calls, track agent performance, and ensure that customers are receiving the best possible service. The software also includes customer relationship management (CRM) integration, allowing agents to access customer information instantly and provide more personalized support. With its flexible deployment options, TelTel is suitable for businesses of all sizes, from small startups to large enterprises. Whether for customer service, sales, or support, TelTel helps businesses improve call center efficiency, increase customer satisfaction, and drive better outcomes.

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Contact Details

  • Vendor Name TelTel
  • Founded 2008
  • Location Latvia

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Professional Training

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TelTel Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking

TelTel Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$5 Per Month

TelTel FAQs

TelTel is an advanced call center software that enables businesses to manage and optimize their customer service operations. The platform offers a wide range of features to support inbound and outbound calling, including call routing, interactive voice response (IVR), call recording, and realtime analytics. TelTel allows businesses to monitor and manage calls, track agent performance, and ensure that customers are receiving the best possible service. The software also includes customer relationship management (CRM) integration, allowing agents to access customer information instantly and provide more personalized support. With its flexible deployment options, TelTel is suitable for businesses of all sizes, from small startups to large enterprises. Whether for customer service, sales, or support, TelTel helps businesses improve call center efficiency, increase customer satisfaction, and drive better outcomes.

  • No, TelTel does not offer a free version.

  • Yes, TelTel offers a free trial.

  • No, Credit Card details are not required for the TelTel trial.

  • TelTel offers the following pricing plans & packages:

    Basic

    $5 Per Month

  • TelTel supports the following payment frequencies:

    • Monthly Subscription

  • No, TelTel does not offer an API.

  • TelTel offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • TelTel offers training with the following options:
    • Live Online , Documentation , Videos

  • TelTel supports the following languages:
    • English

  • Following are the typical users of the TelTel:
    • Self-Employed , Small-Business , Midsize-Business

  • TelTel supports the following deployment:
    • Cloud Hosted

  • TelTel supports the following devices and operating systems:
    • Web-Based , iPhone , Android