TeamQ is a customer service software solution that enables businesses to improve their customer support operations and deliver a seamless experience across multiple communication channels. The platform provides tools for managing inquiries through email, chat, social media, and even phone calls, all in one place. With its intuitive interface, TeamQ helps businesses streamline ticket management, assign issues to the appropriate team members, and track the status of customer support requests in real-time. The software also allows for automated responses, such as ticket acknowledgment or frequently asked questions, reducing response times and improving efficiency. TeamQ’s analytics tools provide valuable insights into team performance, customer satisfaction, and support trends, helping businesses identify areas for improvement and optimize their support strategy. Additionally, TeamQ’s knowledge base feature allows businesses to create self-service resources for customers, empowering them to resolve issues independently and reducing the burden on support teams.
CARMEN automotive
2009
Netherlands
Documentation
Performance Metrics
