Does Surfboard offer a free version?

No, Surfboard does not offer a free version.

Does Surfboard offer a free trial?

No, Surfboard does not offer a free trial.

Are Credit Card details required for the Surfboard trial?

No, Credit Card details are not required for the Surfboard trial.

Does Surfboard offer an API?

No, Surfboard does not offer an API.

What type of support options does Surfboard offer?

Surfboard offers support with the following options: Email, Chat, Knowledge Base

What type of training options does Surfboard offer?

Surfboard offers training with the following options: Webinar, Documentation

What different languages does Surfboard support?

Surfboard supports the following languages: english

Typical users of Surfboard include: Small-Business, Midsize-Business, Large-Enterprise-Business

What deployment options does Surfboard support?

Surfboard supports the following deployment options: Cloud Hosted

What devices and operating systems does Surfboard support?

Surfboard supports the following devices and operating systems: Web-Based

Surfboard Reviews Sep 2025: Pricing & Features

Surfboard Overview

Surfboard is an advanced workforce management software tailored for support teams. It empowers businesses to efficiently organize and optimize their support operations. With its intuitive interface, Surfboard streamlines task allocation, schedules shifts, and tracks performance, ensuring teams are at their most productive. Real-time communication tools facilitate seamless collaboration among support staff, enhancing response times and customer satisfaction. The software also provides insightful analytics to monitor support team performance and make data-driven decisions. Surfboard's flexibility allows businesses to adapt to changing demands and tailor the software to their specific needs. Surfboard simplifies support team management, improves efficiency, and helps deliver exceptional customer support.

Contact Details

Surfboard
-
United Kingdom
11-50

Support

Email
Chat
Knowledge Base

Training

Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

English

Industries

Information Services, Information Technology & Services

Surfboard Features

Workforce Management Software

Performance Metrics
Compliance Tracking
Attendance Management
Sick Leave Tracking
Recruitment Management
Reporting/Analytics
Real Time Notifications
Employee Management
Time & Attendance
Employee Scheduling
Reminders
Clock In/Out
Approval Process Control
Timesheet Management
Employee Database
Calendar Management
Performance Management
Shift Swapping
Time Off Management
Payroll Management
Budgeting/Forecasting
Self Service Portal
Activity Tracking
Vacation/Leave Tracking
Skills Tracking
Time Off Requests
Document Storage
Labor Forecasting
Automated Scheduling
Employee Onboarding

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Employee Scheduling Software

Vacation/Leave Tracking
Employee Scheduling
Sick Leave Tracking
Messaging
Reporting/Analytics
Clock In/Out
Reminders
Mobile Alerts
Schedule Distribution
Payroll Management
Timesheet Management
Employee Portal
Shift Swapping
Calendar Management
Self Service Portal
Availability Management
Real Time Updates
GPS
Employee Management
Multi-Location
Task Scheduling
Overtime Calculation
Access Controls/Permissions
Employee Database
Compliance Management
Activity Tracking
Attendance Management

Call Center Workforce Management Software

Employee Scheduling
Labor Forecasting
Performance Metrics
Productivity Analysis
Reporting/Analytics
Agent Interface
Call Recording
Compliance Management
Customer Experience Management
Queue Management
Employee Coaching Tools
Quality Management
Leave Tracking
Call Monitoring
For Call Centers
Intraday Management

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Customer Success Software

Onboarding
Collaboration Tools
Health Score
Account Alerts
Account Management
Reporting/Analytics
Revenue Management
Activity Dashboard
Usage Tracking/Analytics
Customer Engagement
Activity Tracking
Task Management
NPS of Customers

Customer Support Software

Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot

Surfboard Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

Free Version

Payment Frequency

Pricing Page

Surfboard FAQs

No, Surfboard does not offer a free version.

No, Surfboard does not offer any free trial.

No, Credit Card details are not required for the Surfboard trial.

No, Surfboard does not offer an API.

Surfboard offers support with the following options:
- Email , Chat , Knowledge Base

Surfboard offers training with the following options:
- Webinar , Documentation

Surfboard supports the following languages:
- English

Following are the typical users of the Surfboard:
- Small-Business , Midsize-Business , Large-Enterprise-Business

Surfboard supports the following deployment:
- Cloud Hosted

Surfboard supports the following devices and operating systems:
- Web-Based

Surfboard Claim

Surfboard Overview