Smart Automation Platform Overview

Smart Automation Platform is an advanced Cloud Communication Platform Software designed to automate and streamline communication workflows for businesses of all sizes. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring seamless and efficient communication across teams and departments. Smart Automation Platform features intuitive interfaces that allow users to easily set up automated call routing, schedule virtual meetings, and manage messaging campaigns, enhancing productivity and reducing manual effort. The software includes robust integration capabilities, enabling seamless connection with popular business applications such as CRM systems, project management tools, and email platforms, ensuring smooth data flow and operational coherence. Additionally, Smart Automation Platform provides advanced analytics and reporting, offering insights into communication patterns, team collaboration, and productivity metrics, enabling informed decision-making and strategic planning. The platform also emphasizes security with end-to-end encryption and compliance with industry standards, safeguarding sensitive communications and data. With its user-friendly design and powerful functionality, Smart Automation Platform empowers organizations to enhance their communication workflows, improve team collaboration, and achieve greater operational efficiency through a unified and automated cloud-based communication solution.

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Contact Details

  • Vendor Name IntelePeer Cloud Communications
  • Founded 2003
  • Location United States

Support

    NA


Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Banking, Computer & Network Security, Education Management, Staffing & Recruiting, Telecommunications

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Smart Automation Platform Features

  • Arrow Icon File Sharing
  • Arrow Icon Document Management
  • Arrow Icon Meeting Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Real-Time Chat
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Content Management
  • Arrow Icon Discussions/Forums
  • Arrow Icon Real Time Updates
  • Arrow Icon Reminders
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Drag & Drop
  • Arrow Icon @mentions
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Audio Calls
  • Arrow Icon Task Management
  • Arrow Icon Calendar Management
  • Arrow Icon Contact Management
  • Arrow Icon Project Management
  • Arrow Icon File Management
  • Arrow Icon Email Management
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon Access Controls
  • Arrow Icon Collaboration Tools
  • Arrow Icon Debugging
  • Arrow Icon Deployment Management
  • Arrow Icon Integrated Development Environment
  • Arrow Icon Source Control
  • Arrow Icon Task Management
  • Arrow Icon Version Control
  • Arrow Icon Workflow Management
  • Arrow Icon Change Management
  • Arrow Icon Configurable Workflow
  • Arrow Icon Offline Access
  • Arrow Icon Database Support
  • Arrow Icon Pre-built Templates
  • Arrow Icon Drag & Drop
  • Arrow Icon Data Modeling
  • Arrow Icon No-Code Development
  • Arrow Icon Compatibility Testing
  • Arrow Icon Graphical User Interface
  • Arrow Icon Recurring Appointments
  • Arrow Icon Payment Reminders
  • Arrow Icon SMS Messaging
  • Arrow Icon Self Service Portal
  • Arrow Icon Rescheduling
  • Arrow Icon Confirmation/Reminders
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Customizable Templates
  • Arrow Icon Call Reminders
  • Arrow Icon Email Reminders
  • Arrow Icon Calendar Sync
  • Arrow Icon Two-Way Communication
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Confirmation/Reminders
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Calendar Management
  • Arrow Icon Patient Intake
  • Arrow Icon Patient Records Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Mobile Access
  • Arrow Icon Live Chat
  • Arrow Icon Patient Education
  • Arrow Icon Communication Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Video Conferencing
  • Arrow Icon Care Plan Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Patient Portal
  • Arrow Icon Electronic Payments
  • Arrow Icon Patient Questionnaires
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Bed Management
  • Arrow Icon Communication Management
  • Arrow Icon Claims Management
  • Arrow Icon Patient Location Tracking
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Patient Flow Management
  • Arrow Icon Appointment Management
  • Arrow Icon Calendar Management
  • Arrow Icon Historical Reporting
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Records Management
  • Arrow Icon Waiting Time Tracking
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Charting
  • Arrow Icon Patient Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management

Smart Automation Platform Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Smart Automation Platform FAQs

Smart Automation Platform is an advanced Cloud Communication Platform Software designed to automate and streamline communication workflows for businesses of all sizes. It offers a comprehensive suite of tools for managing voice, video, messaging, and conferencing, ensuring seamless and efficient communication across teams and departments. Smart Automation Platform features intuitive interfaces that allow users to easily set up automated call routing, schedule virtual meetings, and manage messaging campaigns, enhancing productivity and reducing manual effort. The software includes robust integration capabilities, enabling seamless connection with popular business applications such as CRM systems, project management tools, and email platforms, ensuring smooth data flow and operational coherence. Additionally, Smart Automation Platform provides advanced analytics and reporting, offering insights into communication patterns, team collaboration, and productivity metrics, enabling informed decision-making and strategic planning. The platform also emphasizes security with end-to-end encryption and compliance with industry standards, safeguarding sensitive communications and data. With its user-friendly design and powerful functionality, Smart Automation Platform empowers organizations to enhance their communication workflows, improve team collaboration, and achieve greater operational efficiency through a unified and automated cloud-based communication solution.

  • Yes, Smart Automation Platform offers a free version.

  • Yes, Smart Automation Platform offers a free trial.

  • No, Credit Card details are not required for the Smart Automation Platform trial.

  • Smart Automation Platform supports the following payment frequencies:

    • Monthly Subscription

  • No, Smart Automation Platform does not offer an API.

  • Smart Automation Platform offers training with the following options:
    • Webinar , Documentation

  • Smart Automation Platform supports the following languages:
    • English

  • Following are the typical users of the Smart Automation Platform:
    • Self-Employed , Small-Business , Midsize-Business

  • Smart Automation Platform supports the following deployment:
    • Cloud Hosted

  • Smart Automation Platform supports the following devices and operating systems:
    • Web-Based