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REVE Chat Claim

Omnichannel customer engagement platform

REVE Chat Overview

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and streamline customer queries, enhancing efficiency. REVE Chat also offers screen sharing and co-browsing features, allowing agents to assist customers more interactively. Its real-time analytics and reporting tools provide valuable insights into customer behavior and agent performance. Additionally, the software is easily integrable with popular CRM and CMS platforms, making it a versatile choice for businesses seeking to improve their customer support and engagement strategies.

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REVE Chat Screenshot & Video

Contact Details

  • Vendor Name REVE Chat
  • Founded 2014
  • Location Singapore
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, Chinese, English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish


Industries

Banking, E-commerce, Education Management, Government Administration, Hospitality, Human Resources, Insurance, Leisure & Travel, Real Estate, Telecommunications

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REVE Chat Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing

REVE Chat Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • NA

REVE Chat FAQs

REVE Chat is a comprehensive customer communication software, known for its wide range of communication tools designed to enhance online customer service. A key feature is its multi-channel support, including live chat, voice calls, and video chat, providing a more personal and effective customer interaction. The software stands out with its AI-powered chatbots, which automate responses and streamline customer queries, enhancing efficiency. REVE Chat also offers screen sharing and co-browsing features, allowing agents to assist customers more interactively. Its real-time analytics and reporting tools provide valuable insights into customer behavior and agent performance. Additionally, the software is easily integrable with popular CRM and CMS platforms, making it a versatile choice for businesses seeking to improve their customer support and engagement strategies.

  • No, REVE Chat does not offer a free version.

  • Yes, REVE Chat offers a free trial.

  • No, Credit Card details are not required for the REVE Chat trial.

  • No, REVE Chat does not offer an API.

  • REVE Chat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • REVE Chat offers training with the following options:
    • In-person , Webinar , Documentation

  • REVE Chat supports the following languages:
    • Arabic , Chinese , English , French , Japanese , Korean , Portuguese , Russian , Spanish , Turkish

  • Following are the typical users of the REVE Chat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • REVE Chat supports the following deployment:
    • Cloud Hosted

  • REVE Chat supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

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