PERSA Overview

PERSA is a comprehensive customer engagement software that helps businesses foster deeper connections with their customers across multiple touchpoints. The platform uses AI-powered tools to automate and personalize customer interactions, enabling businesses to engage with customers at the right time, through the right channels. PERSA integrates with email, SMS, social media, and web chat to create a seamless omnichannel experience. It allows businesses to send personalized messages, offers, and notifications based on customer behavior, preferences, and purchase history. Additionally, PERSA provides powerful analytics and reporting features that help businesses track customer engagement, identify trends, and measure the effectiveness of their communication strategies. The software also includes customer segmentation tools, allowing businesses to target specific customer groups with tailored messaging. PERSA’s user-friendly interface and intuitive design make it easy for marketing teams to set up campaigns and track results, improving customer retention and satisfaction in the process.

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Contact Details

  • Vendor Name PERSA
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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PERSA Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Session Recording
  • Arrow Icon Multiple Camera Feeds
  • Arrow Icon Live Streaming Production
  • Arrow Icon Audience Engagement
  • Arrow Icon Multistreaming
  • Arrow Icon Customizable Branding
  • Arrow Icon Split/Multi-Screen
  • Arrow Icon Moderation
  • Arrow Icon Social Media Streaming
  • Arrow Icon Performance Monitoring
  • Arrow Icon Event Scheduling
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Video Monetization Tools
  • Arrow Icon Audience Analytics
  • Arrow Icon Real-time Broadcasting

PERSA Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

PERSA FAQs

PERSA is a comprehensive customer engagement software that helps businesses foster deeper connections with their customers across multiple touchpoints. The platform uses AI-powered tools to automate and personalize customer interactions, enabling businesses to engage with customers at the right time, through the right channels. PERSA integrates with email, SMS, social media, and web chat to create a seamless omnichannel experience. It allows businesses to send personalized messages, offers, and notifications based on customer behavior, preferences, and purchase history. Additionally, PERSA provides powerful analytics and reporting features that help businesses track customer engagement, identify trends, and measure the effectiveness of their communication strategies. The software also includes customer segmentation tools, allowing businesses to target specific customer groups with tailored messaging. PERSA’s user-friendly interface and intuitive design make it easy for marketing teams to set up campaigns and track results, improving customer retention and satisfaction in the process.

  • No, PERSA does not offer a free version.

  • Yes, PERSA offers a free trial.

  • No, Credit Card details are not required for the PERSA trial.

  • No, PERSA does not offer an API.

  • PERSA supports the following languages:
    • English

  • Following are the typical users of the PERSA:
    • Self-Employed , Small-Business , Midsize-Business

  • PERSA supports the following deployment:
    • Cloud Hosted

  • PERSA supports the following devices and operating systems:
    • Web-Based