Ozmo Omnichannel Support Platform is a customer service software designed to help businesses provide seamless support across multiple channels, including chat, email, phone, and social media. The platform integrates with existing CRM systems, enabling businesses to centralize customer interactions and provide timely, personalized responses. Ozmo features AI-powered chatbots for automating routine inquiries, allowing support agents to focus on more complex issues. The software also provides real-time analytics and reporting, helping businesses monitor support team performance and identify areas for improvement. With its omnichannel capabilities, Ozmo helps businesses enhance customer satisfaction and build stronger relationships with their audience.
Ozmo
United States
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