Olark logo

Olark Claim

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

Why SoftwareWorld Chooses Olark:

“SoftwareWorld likely chose Olark based on positive online user reviews highlighting its user-friendly interface, robust live chat features, and excellent customer support. Users appreciate its seamless integration with various platforms, real-time visitor monitoring, and customization options. The tool's ability to enhance customer engagement and improve response times makes it a preferred choice for businesses seeking effective communication solutions.”

Highly Recommended

Olark Overview

Olark is a user-friendly live chat software designed to help businesses connect with their customers in real-time. It's integrated into websites, allowing companies to offer instant support and answer questions. With Olark, visitors can chat directly with team members, improving customer service. The software features customizable chat boxes that match your website's look. It also offers real-time reporting, giving insights into customer interactions and needs. A key feature is the ability to see what customers are typing before they send it, enhancing response time. Olark also supports automated messages, helping businesses engage visitors efficiently. It's easy to set up and compatible with various platforms, making it a versatile tool for businesses of all sizes.

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Olark Screenshot & Video

Contact Details

  • Vendor Name Olark
  • Founded 2009
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, English, French, Galician, German, Hebrew, Hindi, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Lithuanian, Polish, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Industries

Computer Software, Education Management, Hospital & Health Care, Retail

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Olark Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Olark Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Payment Monthly Payment

Plans & Packages

Olark Standard

$29 Per Month

Olark FAQs

Olark is a user-friendly live chat software designed to help businesses connect with their customers in real-time. It's integrated into websites, allowing companies to offer instant support and answer questions. With Olark, visitors can chat directly with team members, improving customer service. The software features customizable chat boxes that match your website's look. It also offers real-time reporting, giving insights into customer interactions and needs. A key feature is the ability to see what customers are typing before they send it, enhancing response time. Olark also supports automated messages, helping businesses engage visitors efficiently. It's easy to set up and compatible with various platforms, making it a versatile tool for businesses of all sizes.

  • Yes, Olark offers a free version.

  • Yes, Olark offers a free trial.

  • No, Credit Card details are not required for the Olark trial.

  • Olark offers the following pricing plans & packages:

    Olark Standard

    $29 Per Month

  • Olark supports the following payment frequencies:

    • Monthly Payment

  • Yes, Olark offers an API.

  • Olark offers support with the following options:
    • Email , Phone , Chat , Knowledge Base

  • Olark offers training with the following options:
    • Webinar , Documentation

  • Olark supports the following languages:
    • Arabic , Bulgarian , Chinese , Croatian , Czech , Danish , English , French , Galician , German , Hebrew , Hindi , Icelandic , Indonesian , Irish , Italian , Japanese , Korean , Lithuanian , Polish , Russian , Serbian , Slovak , Slovenian , Spanish , Swedish , Thai , Turkish , Ukrainian , Vietnamese

  • Following are the typical users of the Olark:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Olark supports the following deployment:
    • Cloud Hosted , On-Premise

  • Olark supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

Olark Comparisons

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Olark vs Tidio

Olark vs HappyFox Help Desk

Olark vs LiveAgent

Olark vs Landbot

Olark vs Pure Chat

Olark vs Smartsupp

Olark vs TeamSupport

Olark vs EngageBay CRM

Olark vs Deskpro

Olark vs HelpCrunch

Olark vs Leadoo