Neocase HR Ready Overview

Neocase HR Ready is a unique customer service and support solution designed to lower service costs while enhancing customer satisfaction and service levels. This comprehensive platform integrates Business Process Management (BPM) and Business Intelligence (BI) functionalities, allowing organizations to analyze, create, implement, and monitor workflows effectively. With Neocase, businesses can streamline their operations and dramatically improve service efficiency and effectiveness. Global companies leverage Neocase technologies to transform their customer service strategies, gaining a competitive edge in the marketplace. By facilitating better communication and workflow management, Neocase HR Ready empowers organizations to elevate their service standards and drive customer loyalty, making it an essential tool for any forward-thinking business.

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Contact Details

  • Vendor Name Neocase Software
  • Founded 2001
  • Location France

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Financial Services, Public Relations, Retail

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Neocase HR Ready Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

Neocase HR Ready Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$120 Per Month

Neocase HR Ready FAQs

Neocase HR Ready is a unique customer service and support solution designed to lower service costs while enhancing customer satisfaction and service levels. This comprehensive platform integrates Business Process Management (BPM) and Business Intelligence (BI) functionalities, allowing organizations to analyze, create, implement, and monitor workflows effectively. With Neocase, businesses can streamline their operations and dramatically improve service efficiency and effectiveness. Global companies leverage Neocase technologies to transform their customer service strategies, gaining a competitive edge in the marketplace. By facilitating better communication and workflow management, Neocase HR Ready empowers organizations to elevate their service standards and drive customer loyalty, making it an essential tool for any forward-thinking business.

  • No, Neocase HR Ready does not offer a free version.

  • Yes, Neocase HR Ready offers a free trial.

  • No, Credit Card details are not required for the Neocase HR Ready trial.

  • Neocase HR Ready offers the following pricing plans & packages:

    Basic

    $120 Per Month

  • Neocase HR Ready supports the following payment frequencies:

    • Monthly Subscription

  • No, Neocase HR Ready does not offer an API.

  • Neocase HR Ready offers support with the following options:
    • 24x7 Support , Chat

  • Neocase HR Ready supports the following languages:
    • English

  • Following are the typical users of the Neocase HR Ready:
    • Self-Employed , Small-Business , Midsize-Business

  • Neocase HR Ready supports the following deployment:
    • Cloud Hosted

  • Neocase HR Ready supports the following devices and operating systems:
    • Web-Based