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Navvia Overview

Navvia is an advanced IT service management (ITSM) software designed to optimize IT processes and enhance service delivery within organizations. The platform provides comprehensive tools for managing incidents, requests, changes, and service level agreements (SLAs), ensuring that IT teams can respond effectively to user needs. With its intuitive interface, Navvia enables users to automate workflows, streamline ticketing processes, and track performance metrics in real-time. The software supports ITIL best practices, helping organizations align their IT services with business objectives and improve overall efficiency. Navvia's reporting capabilities offer insights into service performance, enabling continuous improvement and informed decision-making. By leveraging this software, organizations can enhance their IT service management processes, reduce downtime, and improve user satisfaction. Navvia is essential for businesses looking to optimize their IT operations and drive service excellence.

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Contact Details

  • Vendor Name Navvia
  • Founded 1999
  • Location Canada

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Higher Education, Hospital & Health Care, Information Technology & Services

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Navvia Features

  • Arrow Icon Business Process Automation
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Configurable Workflow
  • Arrow Icon Process Change Tracking
  • Arrow Icon Business Process Control
  • Arrow Icon Forms Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Workflow Management
  • Arrow Icon No-Code
  • Arrow Icon Third Party Integrations
  • Arrow Icon Approval Process Control
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Process Modeling & Designing
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Customizable Fields
  • Arrow Icon Monitoring
  • Arrow Icon Email Management
  • Arrow Icon Data Visualization
  • Arrow Icon Calendar Management
  • Arrow Icon User Management
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Forms Automation
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring

Navvia Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$18340 Per Year

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Navvia FAQs

Navvia is an advanced IT service management (ITSM) software designed to optimize IT processes and enhance service delivery within organizations. The platform provides comprehensive tools for managing incidents, requests, changes, and service level agreements (SLAs), ensuring that IT teams can respond effectively to user needs. With its intuitive interface, Navvia enables users to automate workflows, streamline ticketing processes, and track performance metrics in real-time. The software supports ITIL best practices, helping organizations align their IT services with business objectives and improve overall efficiency. Navvia's reporting capabilities offer insights into service performance, enabling continuous improvement and informed decision-making. By leveraging this software, organizations can enhance their IT service management processes, reduce downtime, and improve user satisfaction. Navvia is essential for businesses looking to optimize their IT operations and drive service excellence.

  • No, Navvia does not offer a free version.

  • Yes, Navvia offers a free trial.

  • No, Credit Card details are not required for the Navvia trial.

  • Navvia offers the following pricing plans & packages:

    Basic

    $18340 Per Year

  • Navvia supports the following payment frequencies:

    • Annual Subscription

  • No, Navvia does not offer an API.

  • Navvia offers support with the following options:
    • Email , Chat , Knowledge Base

  • Navvia offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Navvia supports the following languages:
    • English

  • Following are the typical users of the Navvia:
    • Self-Employed , Small-Business , Midsize-Business

  • Navvia supports the following deployment:
    • Cloud Hosted

  • Navvia supports the following devices and operating systems:
    • Web-Based