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Infraon Infinity Overview

Infraon Infinity is an IT Service Management (ITSM) software solution designed to help businesses manage their IT services, operations, and support functions efficiently. The platform offers a comprehensive set of features for incident management, problem resolution, change management, and service request handling. Infraon Infinity helps businesses automate and streamline IT service workflows, reducing manual tasks and improving response times. The software includes a self-service portal for end-users to submit tickets, track issues, and access knowledge bases, reducing the workload on IT support teams. Infraon Infinity also provides real-time monitoring and reporting tools to track service performance, ensuring that service level agreements (SLAs) are met. With its scalability and integration capabilities, Infraon Infinity is an ideal solution for businesses of all sizes looking to enhance their IT service management, improve user satisfaction, and ensure business continuity.

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Infraon Infinity Screenshot & Video

Contact Details

  • Vendor Name Infraon
  • Founded
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, English, French, German, Hindi

Industries

Information Technology & Services

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Infraon Infinity Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Contract/License Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Procurement Management
  • Arrow Icon Supplier Management
  • Arrow Icon Configuration Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Audit Management
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Requisition Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Alerts/Notifications

Infraon Infinity Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Infraon Infinity FAQs

Infraon Infinity is an IT Service Management (ITSM) software solution designed to help businesses manage their IT services, operations, and support functions efficiently. The platform offers a comprehensive set of features for incident management, problem resolution, change management, and service request handling. Infraon Infinity helps businesses automate and streamline IT service workflows, reducing manual tasks and improving response times. The software includes a self-service portal for end-users to submit tickets, track issues, and access knowledge bases, reducing the workload on IT support teams. Infraon Infinity also provides real-time monitoring and reporting tools to track service performance, ensuring that service level agreements (SLAs) are met. With its scalability and integration capabilities, Infraon Infinity is an ideal solution for businesses of all sizes looking to enhance their IT service management, improve user satisfaction, and ensure business continuity.

  • No, Infraon Infinity does not offer a free version.

  • Yes, Infraon Infinity offers a free trial.

  • No, Credit Card details are not required for the Infraon Infinity trial.

  • No, Infraon Infinity does not offer an API.

  • Infraon Infinity supports the following languages:
    • Arabic , German , English , French , Hindi

  • Following are the typical users of the Infraon Infinity:
    • Self-Employed , Small-Business , Midsize-Business

  • Infraon Infinity supports the following deployment:
    • Cloud Hosted

  • Infraon Infinity supports the following devices and operating systems:
    • Web-Based