Experience.com logo

Experience.com Claim

Find and Refer the Best Local Professional.

  Write a Review Visit Website  

Experience.com Overview

Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling companies to gain real-time insights into client satisfaction. The software excels in automating feedback requests post-interaction, ensuring timely and relevant data collection. Experience.com also features robust tools for managing online reputation, helping businesses respond to reviews and improve their public image. Its user-friendly dashboard presents a clear view of customer experience metrics, aiding in strategic decision-making. Ideal for businesses of all sizes, Experience.com is key to fostering a customer-centric culture and driving improvement in service delivery.

Read More

Experience.com Screenshot & Video

Contact Details

  • Vendor Name Experience.com
  • Founded 2015
  • Location United States
  • Employees 101-500

Support

  • Chat Chat

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English

Industries

Automotive, Banking, Computer Software, Financial Services, Hospital & Health Care, Hospitality, Legal Services, Real Estate

You May Also Like

Brand24

Brand24

 Write a Review

$99 Per month

Sprout Social

Sprout Social

 Write a Review

$199 Per month

Podium

Podium

   (4.9)

$399 Per month

Mention

Mention

 Write a Review

$599 Per month

Experience.com Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

Experience.com Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Top Experience.com Alternatives

View all Experience.com Alternatives

Jotform

LiveAgent

ReviewTrackers

SurveyMonkey

Experience.com FAQs

Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling companies to gain real-time insights into client satisfaction. The software excels in automating feedback requests post-interaction, ensuring timely and relevant data collection. Experience.com also features robust tools for managing online reputation, helping businesses respond to reviews and improve their public image. Its user-friendly dashboard presents a clear view of customer experience metrics, aiding in strategic decision-making. Ideal for businesses of all sizes, Experience.com is key to fostering a customer-centric culture and driving improvement in service delivery.

  • No, Experience.com does not offer a free version.

  • Yes, Experience.com offers a free trial.

  • No, Credit Card details are not required for the Experience.com trial.

  • No, Experience.com does not offer an API.

  • Experience.com offers support with the following options:
    • Chat

  • Experience.com offers training with the following options:
    • Live Online , Webinar , Documentation

  • Experience.com supports the following languages:
    • English

  • Following are the typical users of the Experience.com:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Experience.com supports the following deployment:
    • Cloud Hosted

  • Experience.com supports the following devices and operating systems:
    • Web-Based

Experience.com Comparisons

Experience.com vs Trustpilot

Experience.com vs Jotform

Experience.com vs Customer Frontlines

Experience.com vs Hotjar

Experience.com vs Sitejabber

Experience.com vs GetFeedback

Experience.com vs InMoment

Experience.com vs ReviewTrackers

Experience.com vs Delighted

Experience.com vs Birdeye

Experience.com vs SurveySparrow

Experience.com vs zenloop

Experience.com vs Kangaroo

Experience.com vs ReviewInc

Experience.com vs GatherUp

Experience.com vs InputKit

Experience.com vs Feedbackly