Engaige is a powerful customer support software designed to enhance customer satisfaction by providing businesses with the tools to efficiently manage and respond to customer inquiries. This platform enables businesses to deliver exceptional customer service across multiple communication channels, including email, live chat, social media, and helpdesk. Engaige’s intuitive interface centralizes all customer interactions, making it easy for support agents to track and respond to tickets, resolve issues, and provide timely updates. The software includes features such as automated ticket routing, knowledge base management, and AI-powered chatbots, which help reduce response times and improve efficiency. Engaige also offers detailed reporting and analytics tools, enabling businesses to monitor customer satisfaction, identify common issues, and assess the performance of support agents. Additionally, Engaige integrates with CRM systems and other business applications, providing a unified view of each customer’s history and preferences. By improving communication, resolving issues faster, and automating routine tasks, Engaige helps businesses build stronger relationships with their customers.
Helloprint
Netherlands
Proprietary
Performance Metrics
