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Your Customer Engagement Platform

Why SoftwareWorld Chooses Customer.io:

“SoftwareWorld selected Customer.io based on its robust automation capabilities, user-friendly interface, and exceptional customer support. Online user reviews highlight its seamless integration with various platforms, personalized messaging features, and powerful analytics tools. Customers appreciate its ability to enhance engagement and streamline communication, making it a top choice for businesses seeking effective marketing automation solutions.”

Highly Recommended

Customer.io Overview

Customer.io is a powerful marketing automation software tailor-made for sending personalized messages at scale. It excels in segmenting audiences based on real-time data, ensuring each communication is highly relevant. The platform enables automated emails, push notifications, and SMS, allowing for diverse communication strategies. Its intuitive interface simplifies crafting targeted campaigns, while robust A/B testing tools help refine messaging for optimal engagement. Customer.io integrates smoothly with various data sources, enriching customer profiles for deeper insights. The real standout is its event-triggered messaging, ensuring timely interaction based on user actions. Ideal for businesses seeking to enhance customer relationships, Customer.io's focus on personalization and data-driven strategies makes it a crucial tool for modern digital marketing.

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Customer.io Screenshot & Video

Contact Details

  • Vendor Name Customer.io
  • Founded 2012
  • Location United States
  • Employees 101-500

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services

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Customer.io Features

  • Arrow Icon Lead Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Contact Database
  • Arrow Icon Campaign Planning
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Channel Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Scheduling
  • Arrow Icon Drip Campaigns
  • Arrow Icon Lead Generation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Conversion Rate Optimization
  • Arrow Icon Visual Analytics
  • Arrow Icon Click Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Template Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Campaign Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Email Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Content Management
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Template Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon AB Testing
  • Arrow Icon Image Library
  • Arrow Icon Email Tracking
  • Arrow Icon Click Tracking
  • Arrow Icon Contact Database
  • Arrow Icon Dynamic Content
  • Arrow Icon Auto-Responders
  • Arrow Icon CRM
  • Arrow Icon Subscriber Management
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Campaign Analytics
  • Arrow Icon Contact Management
  • Arrow Icon CAN SPAM Compliance
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon List Management
  • Arrow Icon Spam Blocker
  • Arrow Icon Drag & Drop
  • Arrow Icon Campaign Scheduling
  • Arrow Icon Lead Capture
  • Arrow Icon Drip Campaigns
  • Arrow Icon Landing Pages/Web Forms
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Campaign
  • Arrow Icon eCommerce Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon GDPR Compliance
  • Arrow Icon ROI Tracking
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon GDPR Compliance
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Data Integration
  • Arrow Icon Predictive Modeling
  • Arrow Icon Customer Profiles
  • Arrow Icon Data Integration
  • Arrow Icon Data Visualization
  • Arrow Icon Activity Dashboard
  • Arrow Icon Data Quality Control
  • Arrow Icon Data Synchronization
  • Arrow Icon Master Data Management
  • Arrow Icon Data Migration
  • Arrow Icon Data Connectors
  • Arrow Icon Data Capture and Transfer
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Automatic Backup
  • Arrow Icon Customer Database
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Data Security
  • Arrow Icon Information Governance
  • Arrow Icon Data Import/Export
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Text-to-Win
  • Arrow Icon Push Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon SMS Marketing
  • Arrow Icon Customizable Templates
  • Arrow Icon Engagement Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Marketing
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Autoresponders
  • Arrow Icon Geotargeting
  • Arrow Icon A/B Testing
  • Arrow Icon Notification Scheduling
  • Arrow Icon Campaign Management
  • Arrow Icon Behavior Tracking
  • Arrow Icon Campaign Analytics
  • Arrow Icon Web Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon App Notifications
  • Arrow Icon SMS Notifications

Customer.io Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Quote Based Quote Based

Plans & Packages

Essentials

$100 Per Month

Premium

$1,000 Per Month

Customer.io FAQs

Customer.io is a powerful marketing automation software tailor-made for sending personalized messages at scale. It excels in segmenting audiences based on real-time data, ensuring each communication is highly relevant. The platform enables automated emails, push notifications, and SMS, allowing for diverse communication strategies. Its intuitive interface simplifies crafting targeted campaigns, while robust A/B testing tools help refine messaging for optimal engagement. Customer.io integrates smoothly with various data sources, enriching customer profiles for deeper insights. The real standout is its event-triggered messaging, ensuring timely interaction based on user actions. Ideal for businesses seeking to enhance customer relationships, Customer.io's focus on personalization and data-driven strategies makes it a crucial tool for modern digital marketing.

  • No, Customer.io does not offer a free version.

  • No, Customer.io does not offer any free trial.

  • No, Credit Card details are not required for the Customer.io trial.

  • Customer.io offers the following pricing plans & packages:

    Essentials

    $100 Per Month

    Premium

    $1,000 Per Month

  • Customer.io supports the following payment frequencies:

    • Annual Subscription , Quote Based

  • No, Customer.io does not offer an API.

  • Customer.io offers support with the following options:
    • Email , Chat , Knowledge Base

  • Customer.io offers training with the following options:
    • Webinar , Documentation

  • Customer.io supports the following languages:
    • English

  • Following are the typical users of the Customer.io:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Customer.io supports the following deployment:
    • Cloud Hosted

  • Customer.io supports the following devices and operating systems:
    • Web-Based

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