CoreInteract is a versatile customer engagement software designed to facilitate seamless communication and interaction between businesses and their customers. It helps organizations manage and track customer interactions across multiple channels, including email, live chat, social media, and phone. CoreInteract offers tools for automating customer responses, managing service requests, and providing real-time support, ensuring that customers receive timely and personalized attention. The platform integrates with CRM systems, allowing businesses to gain a 360-degree view of their customers and respond more effectively to their needs. CoreInteract also includes customer feedback tools, enabling businesses to gather valuable insights on customer satisfaction and areas for improvement. By centralizing customer communication, CoreInteract helps businesses improve customer experience, reduce response times, and build stronger relationships with their customers, ultimately driving customer loyalty and retention.
Altigen Communications
United States
Proprietary
Churn Management
