CallCenterHosting Overview

CallCenterHosting is a robust call center software solution designed to optimize customer interactions and streamline communication processes. Tailored for businesses of all sizes, this platform offers a comprehensive suite of features, including inbound and outbound calling, automated call distribution, and real-time analytics. With its intuitive interface, agents can efficiently manage customer inquiries, ensuring prompt and effective responses. The software supports integration with CRM systems, enabling seamless access to customer information and history, which enhances service quality. CallCenterHosting also includes advanced reporting tools that help managers track performance metrics, identify trends, and optimize operations. By utilizing cloud technology, businesses benefit from scalability and flexibility, allowing them to adapt to changing needs. In an increasingly competitive landscape, CallCenterHosting empowers organizations to elevate their customer service experience and drive satisfaction through efficient call management.

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CallCenterHosting Screenshot & Video

Contact Details

  • Vendor Name CallCenterHosting
  • Founded 2004
  • Location United Kingdom

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

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CallCenterHosting Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Progressive Dialer
  • Arrow Icon Power Dialer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Preview Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Campaign Management
  • Arrow Icon Call Scripting
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Call Recording
  • Arrow Icon Call Transfer
  • Arrow Icon Caller ID
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Monitoring
  • Arrow Icon Lead Management
  • Arrow Icon Call Monitoring
  • Arrow Icon Contact Management
  • Arrow Icon List Management
  • Arrow Icon Campaign Management
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Call Scheduling
  • Arrow Icon Call Routing
  • Arrow Icon Predictive Dialer
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Reporting
  • Arrow Icon Call Transfer
  • Arrow Icon Campaign Specific Caller ID
  • Arrow Icon FCC Compliance
  • Arrow Icon Call Reporting
  • Arrow Icon Interaction Tracking
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Call Recording
  • Arrow Icon FTC Compliance

CallCenterHosting Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$9.99 Per Month

CallCenterHosting FAQs

CallCenterHosting is a robust call center software solution designed to optimize customer interactions and streamline communication processes. Tailored for businesses of all sizes, this platform offers a comprehensive suite of features, including inbound and outbound calling, automated call distribution, and real-time analytics. With its intuitive interface, agents can efficiently manage customer inquiries, ensuring prompt and effective responses. The software supports integration with CRM systems, enabling seamless access to customer information and history, which enhances service quality. CallCenterHosting also includes advanced reporting tools that help managers track performance metrics, identify trends, and optimize operations. By utilizing cloud technology, businesses benefit from scalability and flexibility, allowing them to adapt to changing needs. In an increasingly competitive landscape, CallCenterHosting empowers organizations to elevate their customer service experience and drive satisfaction through efficient call management.

  • Yes, CallCenterHosting offers a free version.

  • Yes, CallCenterHosting offers a free trial.

  • No, Credit Card details are not required for the CallCenterHosting trial.

  • CallCenterHosting offers the following pricing plans & packages:

    Basic

    $9.99 Per Month

  • CallCenterHosting supports the following payment frequencies:

    • Monthly Subscription

  • No, CallCenterHosting does not offer an API.

  • CallCenterHosting offers support with the following options:
    • 24x7 Support , Chat

  • CallCenterHosting offers training with the following options:
    • Live Online

  • CallCenterHosting supports the following languages:
    • English

  • Following are the typical users of the CallCenterHosting:
    • Self-Employed , Small-Business , Midsize-Business

  • CallCenterHosting supports the following deployment:
    • Cloud Hosted

  • CallCenterHosting supports the following devices and operating systems:
    • Web-Based