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Broadly Claim

Customer Experience and Online Reputation for Local Business

Broadly Overview

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The software also assists in promptly responding to reviews, fostering positive customer relationships. Additionally, Broadly offers a mobile app that allows business owners to manage their online reputation on the go. The platform includes a dashboard for tracking review performance, providing valuable insights into customer satisfaction. Broadly is an ideal solution for small businesses seeking to boost their online visibility and credibility.

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Broadly Screenshot & Video

Contact Details

  • Vendor Name Broadly
  • Founded 2013
  • Location United States
  • Employees 101-500

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business

Languages Supported

English


Industries

Advertising & Marketing, Public Relations

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Broadly Features

  • Arrow Icon Sentiment Analysis
  • Arrow Icon Campaign Management
  • Arrow Icon Visual Analytics
  • Arrow Icon Review Generation
  • Arrow Icon Keyword Tracking
  • Arrow Icon Widgets
  • Arrow Icon Real Time Notifications
  • Arrow Icon Engagement Tracking
  • Arrow Icon Review Monitoring
  • Arrow Icon SEO Management
  • Arrow Icon Response Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Content Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Brand Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Campaign Analytics
  • Arrow Icon Multi-Location
  • Arrow Icon Review Request
  • Arrow Icon Review Notification
  • Arrow Icon Customer Experience Management
  • Arrow Icon Review Display
  • Arrow Icon Review Sharing
  • Arrow Icon Hashtag Tracking
  • Arrow Icon Post Scheduling
  • Arrow Icon Complaint Management
  • Arrow Icon Social Media Monitoring
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Electronic Signature
  • Arrow Icon Billing & Invoicing
  • Arrow Icon In-Person Payments
  • Arrow Icon Recurring/Subscription Billing
  • Arrow Icon Payment Fraud Prevention
  • Arrow Icon Payment Processing
  • Arrow Icon Data Security
  • Arrow Icon Electronic Payments
  • Arrow Icon Multiple Payment Options
  • Arrow Icon Payment Processing Services Integration
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Online Payments
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Debit/Credit Card Processing
  • Arrow Icon ACH Payment Processing
  • Arrow Icon Mobile Payments
  • Arrow Icon PCI Compliance
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Currency
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management
  • Arrow Icon Artificial Intelligence

Broadly Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Broadly FAQs

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The software also assists in promptly responding to reviews, fostering positive customer relationships. Additionally, Broadly offers a mobile app that allows business owners to manage their online reputation on the go. The platform includes a dashboard for tracking review performance, providing valuable insights into customer satisfaction. Broadly is an ideal solution for small businesses seeking to boost their online visibility and credibility.

  • No, Broadly does not offer a free version.

  • No, Broadly does not offer any free trial.

  • No, Credit Card details are not required for the Broadly trial.

  • No, Broadly does not offer an API.

  • Broadly offers support with the following options:
    • Email , Phone , Knowledge Base

  • Broadly offers training with the following options:
    • Live Online , Documentation , Videos

  • Broadly supports the following languages:
    • English

  • Following are the typical users of the Broadly:
    • Small-Business

  • Broadly supports the following deployment:
    • Cloud Hosted

  • Broadly supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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