Attendo is an innovative customer service software designed to enhance the customer support experience by providing businesses with a suite of tools to manage customer inquiries, streamline communication, and improve response times. The platform offers multi-channel support, allowing businesses to engage with customers via phone, email, live chat, social media, and more. Attendo’s ticketing system ensures that customer issues are tracked and resolved efficiently, while its knowledge base feature provides customers with self-service options to find answers to common questions. The software’s automated workflows help route inquiries to the appropriate support agents based on issue type or customer priority, ensuring that the right person addresses each request. Attendo also includes advanced analytics tools, which help businesses monitor customer satisfaction, track response times, and identify recurring issues that may need further attention. With its easy-to-use interface and integration with CRM systems, Attendo is a powerful solution for businesses looking to improve customer service, increase efficiency, and enhance customer satisfaction.
Think in Cloud Online
2020
Spain
Email
Performance Metrics
