ASISTA Overview

ASISTA is a customer service software that helps businesses provide exceptional support and build lasting relationships with their customers. With features like ticket management, live chat, and knowledge base integration, ASISTA ensures that customer service teams can address queries quickly and efficiently. The platform supports multi-channel communication, allowing businesses to engage with customers via email, phone, chat, and social media. ASISTA’s intuitive dashboard enables agents to track customer issues in real-time, while its reporting tools help managers identify trends, optimize support workflows, and measure team performance. By automating routine tasks and providing insightful analytics, ASISTA empowers businesses to deliver personalized customer experiences and improve customer satisfaction.

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Contact Details

  • Vendor Name Asista Software Solutions
  • Founded
  • Location India

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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ASISTA Features

  • Arrow Icon Approval Process Control
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Dashboard
  • Arrow Icon Activity Tracking
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Calendar Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon No-Code
  • Arrow Icon Email Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Real Time Reporting
  • Arrow Icon Rules-Based Workflow
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Task Management
  • Arrow Icon Search/Filter
  • Arrow Icon Monitoring
  • Arrow Icon Progress Tracking
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Template Management
  • Arrow Icon Workflow Configuration
  • Arrow Icon Business Process Automation
  • Arrow Icon Commenting/Notes
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forms Management
  • Arrow Icon Project Workflow
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management

ASISTA Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ASISTA FAQs

ASISTA is a customer service software that helps businesses provide exceptional support and build lasting relationships with their customers. With features like ticket management, live chat, and knowledge base integration, ASISTA ensures that customer service teams can address queries quickly and efficiently. The platform supports multi-channel communication, allowing businesses to engage with customers via email, phone, chat, and social media. ASISTA’s intuitive dashboard enables agents to track customer issues in real-time, while its reporting tools help managers identify trends, optimize support workflows, and measure team performance. By automating routine tasks and providing insightful analytics, ASISTA empowers businesses to deliver personalized customer experiences and improve customer satisfaction.

  • No, ASISTA does not offer a free version.

  • Yes, ASISTA offers a free trial.

  • No, Credit Card details are not required for the ASISTA trial.

  • No, ASISTA does not offer an API.

  • ASISTA supports the following languages:
    • English

  • Following are the typical users of the ASISTA:
    • Self-Employed , Small-Business , Midsize-Business

  • ASISTA supports the following deployment:
    • Cloud Hosted

  • ASISTA supports the following devices and operating systems:
    • Web-Based