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Arise Overview

Arise is an innovative contact center software designed to help organizations manage customer interactions across multiple channels, including phone, email, and chat. The platform provides tools for call routing, customer relationship management, and performance tracking, ensuring that businesses can deliver exceptional service to their customers. With its user-friendly interface, Arise allows agents to handle inquiries efficiently, access customer information, and log interactions seamlessly. The software also features analytics that deliver insights into customer satisfaction, call resolution rates, and agent performance, empowering organizations to optimize their customer service strategies. Ideal for call centers, customer support teams, and businesses focused on enhancing customer experience, Arise improves service delivery, boosts agent productivity, and supports effective contact center management.

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Arise Screenshot & Video

Contact Details

  • Vendor Name Arise
  • Founded 1994
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

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Arise Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

Arise Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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Arise FAQs

Arise is an innovative contact center software designed to help organizations manage customer interactions across multiple channels, including phone, email, and chat. The platform provides tools for call routing, customer relationship management, and performance tracking, ensuring that businesses can deliver exceptional service to their customers. With its user-friendly interface, Arise allows agents to handle inquiries efficiently, access customer information, and log interactions seamlessly. The software also features analytics that deliver insights into customer satisfaction, call resolution rates, and agent performance, empowering organizations to optimize their customer service strategies. Ideal for call centers, customer support teams, and businesses focused on enhancing customer experience, Arise improves service delivery, boosts agent productivity, and supports effective contact center management.

  • No, Arise does not offer a free version.

  • Yes, Arise offers a free trial.

  • No, Credit Card details are not required for the Arise trial.

  • No, Arise does not offer an API.

  • Arise supports the following languages:
    • English

  • Following are the typical users of the Arise:
    • Self-Employed , Small-Business , Midsize-Business

  • Arise supports the following deployment:
    • Cloud Hosted

  • Arise supports the following devices and operating systems:
    • Web-Based